Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad is the bomb!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came the day after Christmas and installed two TV's. They were professional and provided great service. I would definitely recommend their services.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t use anyone else but these technicians from Best Buy. Knowledgeable and quick. They also take time to educate you on everything!
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 4 out of 5 stars
Worth having this service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job of mounting and setting up my new 55" Roku television. The tech made sure everything was working like it should. They were very courteous and got it done in a reasonable amount of time. Well worth the money.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents connected my tv and sound bar and left me with many disconnected wires and i do not go where they go . Josh left me with his phone # to call if i had any questions . when i called he did not answer and he never returned my call . hence Geek Squad is scheduled to return on Sept 20 to finish the job . And with that call to Best Buy cust. service , i am very happy with how i was helped . i will await the visit from Geek Squad on Sept 20th thank you very much
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional happy coverlsation and clean installation
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech. was on time,polite and very professional. He was very efficient. I would recommend this service to my friends. Thank you.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV installed quickly. I was impressed with the two reps. They were considerate and careful to protect the walls and floors.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geeks are awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were early. They were friendly. And they helped me move my dads dresser. Above and beyond service.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was excellent when removing tv from down stairs to upstairs and remount.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent, timely service and professionalism.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad provided TV mounting service and they were friendly and fast. I am impressed with the aesthetic look the Geek Squad was able to give my new 65" Sony OLED.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a wonderful job installing and clean up.They were efficient and very polite and would use them again anytime as we have done.Very consistent.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it worked exactly how I needed it and with the Tech service it made it easy to get it installed
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item handles the tv perfectly, and it is high quailty
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
No one does it better - worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one does it better - on time, fast installation, with good explanations.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were fast and great guys. Had it done and showed me the ropes. Set it all up and made running ir easy. THANKS.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
mounting tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that came to center and hang my tv were great. They worked well together and got the job done! I would recommend them.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Pricey, not a good finished look but on time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed with my install. The Samsung rep in the store recommended a circular wiring panel with our TV so we don’t have a lot of wires hanging out. The GS representatives said they couldn’t do it because we could get cable through the spectrum TV App. The Ethernet wires are still hanging out with the Apple TV. The main reason I used the service was not accomplished for $200 which is pricey just to mount a TV to the wall. They were on time though and that’s the only reason for 2 stars.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Difficult installation -- crew stayed with it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned out to be a difficult installation -- took two trips to work through the details (much downloading of new codes for the remote). Best Buy crew did a great job --
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted my TV and connected all devices. They also fixed issues we were having with the previous install of entertainment system
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad mounted my TV promptly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew are professional and friendly, they finished job within an hour
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
