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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38653 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 38,653 reviews
  • Rated 5 out of 5 stars

    Geek squad awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys led by Steven were awesome!!! Very professional and very particular about the quality of installation!! Highly recommend by the Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us a ling time to decide to mount a tv on the wall, but we're glad we had the gook squad do it. We bought the tv a couple of days before super bowl so weren't surprised to wait a few days, otherwise it was easy to schedule. The technicians came right on schedule. They were considerate, knowledgeable, and efficient. Although we'd been watching the tv (with the stand) for a few days, they made a point to ensure we knew how to use all the features and made some suggestions to enhance our viewing experience. They didn't make a mess at all. The only glitch we had eas an assumption on our part that putting the wires inside the wall was part of the process. I wish the sales rep had mentioned it was extra. We found out the night before when the technician called to confirm. He did come prepared to do it dor us, but we decided not to spend the extra money. He ziptied the wires together and it's not bad since we have a cabinet below it. We've taken advantage of our total tech support membership on several occasions and have been satisfied with the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV perfectly!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to mount my tv were professional, knowledgeable and courteous. I felt like they were two friends helping me get my TV set up. They weren’t able to drop lines due to where my power outlet was placed, but they did their best to hide the power cords and honestly I can barely notice they are there. Will definitely be using them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service / Hassle Free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently downsized and had the Geek Squad remove a wall mount TV and then install 2 wall mount TV's in our new home. The Geek Squad was on time, did a great job, Hassle Free. When you just don't have the time to do it yourself, Get the Geek Squad to do the install for you. You won't regret it. I had time to work on the other projects. Great team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my TV and pairing my sound bar to sub-woofer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My set up and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job delivering, mounting and setting up. very professional job and great personality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a 70” TV for us. They were on time and completed installation quickly and efficiently. They also set up the new TV to ensure everything was EOY as expected. Great guys and caring service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, respectful of our property, knowledgeable, clean, efficient and friendly! Couldn’t ask for a better service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SÚPER QUICK AND GREAT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service !! Very professional people , did it super quick and very well . You can tell they are really educated on the matter and will have it done in less than an hour ! 10/10!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77" TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to my home to install my tv were professional to the max. Brandon was the main person doing the physical installation. I don't remember the name of the lady that was with him but she did the technical setup. Both of them were very polite, knowledgeable, and answered any question I had. Normally I will set things up myself but I am very glad I had them come do it. They made sure that I knew how to operate the remote and explained the features on it. I would highly recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with Nathan geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fantastic service from Nathan at the Corona, CA geek squad. Moved & handled very carefully my 60 Samsung Plasma upstairs to my bedroom while returning my 52 Samsung lcd to the garage, this is after installing the Dynex wall mount than the Vizio P65Q9-H1 in the living room. How’s that for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad person is always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent from geek squad was pretty knowledgable on the field and installed it like a pro. Gave us good recommendations and suggestions to follow. I would always avoid third party and wait for geek squad person to install anything for my home. Clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad from my local Princeton store came and did a great job putting up a 75” TV. This was not an easy task because how I wanted the room setup, They managed to exceed all my expectations and made the room into exactly what I wanted. The man cave is now complete. I would recommend for other in home installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new TV mounted on the wall by the Geek Squad and the two gentleman were very knowledgeable and great to work with. They made sure I was satisfied with the position of the TV and also while discussing the placement I mentioned the only downside were the cables running down the wall. They proceed to tell me that they have a part on the truck that can fix that and installed the wires behind the wall. The customer service was well beyond expectations and would recommend their service to anyone. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, friendly, knowledgeable and did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of the Geek Squad arrived on time and began the process of removing old TV and installing new Samsung TV. Very knowledgable and quickly had the TV working and helped me add Apps and understand the operation of the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another TV installation well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this was for the mounting on a floor stand that I provided, and delivery of the Best Buy Brand 55 inch TV and set-up. I have five TV’s in my home, and three have been purchased (Samsungs) mounted and set up by Best Buy. Being a total tech member makes the transactions go smoothly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and did a good job. They took the time to measure. The tv went on a very large wall and they took the time to make sure it was centered properly. They even asked at what height we wanted the tv placed. The only issue we had was with customer service over the phone scheduling the appointment. We made it clear that we also wanted Geek Squad to hide the wires behind the tv. Customer service never relayed that to Geek Squad. So when they showed up they didn’t have the required parts so we had to wait an additional 2 weeks to have that kit delivered and installed. All in all it worked out and it looks great. When speaking to customer service, have them repeat what you’re having done so there is no confusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor is worth his weight in gold! He was very professional in his installation. He was knowledgeable and took his time in explaining how to use the different features of the TV as well as with my cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Was Impressive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation experience from the Geek Squad team was fabulous. Very professional and unbelievably fast.

    I would recommend this to a friend