Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1330 Showing 26,581-26,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute professionals, from the moment they came to my home, they took there time making sure everything was set up right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in,disconnected old TV, connected up new TV, then took old TV and hooked it up in another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was punctual, efficient, professional, and provided excellent set up for our television. The cords reset properly so so the appearance was neat and proper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive for the service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the work did a good job and were professional. However, the price for such a simple job is absurd and I can't recommend it except for particularly difficult jobs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and should be rewarded gggggreatttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad un boxed the TV, mounted it on the wall , connected the sound bar and hooked up the cable box in under a half hour. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful with making sure everything was connected and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service received. Highly will recommend them to family and friends. G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service people were friendly, professional and excellent. they set everything up quickly and explained very clearly how to work the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy we got this service. The team was fantastic. Everything was done perfectly. They helped set up the TVs too which was great. Great advice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount-Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV mount that is of a high quality and is solid engineered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very professional. They connected my DVR and my Sound bar. They did the job on time as planned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Additional charges not listed on mobile app

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the tv installation thru mobile app like most people do nowadays. Upon arrival, I was presented with numerous additional charges before install. Summing all up, became very costly! Later finding out the confusion was the disparity between the pc site from the mobile app. Best Buy needs to review their mobile site!!!!!!!!! If weren’t for my immediate need for install, I could have cancelled my order. I gave 3 stars because of the install. Geek squad did the job right. Other than that it falls short due to the shortcomings of the BB app! Improve it usability is at the worst!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up time and through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total set up this guy was well prepared and fast and accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices. I call qeek squad for everything! The beta program is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with the Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...Thomas was skilled, knowledgeable and personable. A very positive experience and successful install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hmmm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First guy put it lopsided n lil too high...second guys didn’t drop it down exact inches i asked for.....but im jus here chilling wit it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals were knowledgeable, helpful and did their job professionally. Friendly and with hints. All is well in the man cave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed the TV, amp and all. He took the time to show me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a fabulous job, tv looks amazing and fits perfectly in my basement

    I would recommend this to a friend