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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1334 Showing 26,661-26,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad -timely friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely friendly service and quality work. Left everything clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed wall mount, TV, Blu ray and sound bar with no issues. they worked fast. They cleaned up all boxes, service was great. thanks Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were amazing courteous and very professional ......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They were professional, knowledgeable and quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job. How ever I had a major concern with the customer service department. I specifically ask for a A.M. appointment. There was a no call no show for the service tech for the redo. I had to call and inquire only to be rescheduled. I took three days off of work to get this completed. I wasn’t happy at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tvs and wall mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 flat screen tvs were installed with Sanus wall mounts. They cleaned up and instructed us on how to operate the wall mounts and the tv controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S HOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and professional. The tech was on time. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were terrific. Clean, efficient and quiet. Relocated existing bracket and provided new HDMI cables to suit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doug's 75" TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, installation by the Geek Squad was fantastic and very professional! We made a great decision going to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my tv with perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent as always. They even gave me the option of a sound-bar mount which I ended up getting too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys they knew what they were doing in and out very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping install tv fix to my older tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping me install TV fix to my older 40 inch Hisense tv. I later decided not to install it. I have an older laptop that I will use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and pleasant while taking their time to make sure they did a satisfying job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable technician. Showed me how to use it etc. Only thing is hard to get them when calling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick from the geek squad did a great job. He was very particular about making sure it was level and centered correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret service TV mounted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my new 75 inch Sony mounted. They were quick, on time. Adjusted the height to where I liked it, not just the recommended. Very satisfied. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV all the devices and hung it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to ask my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy employees who came to install my tv were great. They installed everything and stayed to make sure I was familiar with everything prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, professional and knowledgeable. Quick and precise. I'm a happy customer, 100% satisfied with Geek Squad!

    I would recommend this to a friend