Customer Ratings & Reviews

Geek Squad has always been good to me--even if I am in crazy mode. I have had no reason to ever leave them after all these years.

the guys were clean and nice and did a great job i would recommend there service to every one they called ahead let me know they were coming and got their job done quickly

Awesome staff, timely, Knowledgeable and professional work!

Geek Squad did an outstanding job installing my InsigniaTV.

The Tech was knowledgeable, very through and explained what she was doing during the entire installation.

they were very safe minded and there craftmanship was spot on they knew what they were doing...and it was a 86in. tv hung on the wall

This mount feels very secure and sturdy. Purchased for our 75” TV and feels very secure.

Excellent work…Excellent installation…Third time BEST BUY has delivered and installed a flat screen on the wall…

I needed to counterlever mount my TV beyond a shelf unit. This mount accomodated the 43"TV and gave me everything I needed. Geek Squad installation was flawless.

Geek Guy was great! Installed the TV/Sonos sound bar and helped me with some technical info. Personable and professional!

The agents mounted my TV and soundbar and explained how both worked. Great job, fast and professional. Will use them in the future!

The Geek Squad guys were courteous, helpful and quick. We got the TV hooked up in no time. These guys knew what to do and how to do. Problem solved in one visit.

They did an excellent job in hanging the TV. Very courteous and professional.

Technicians installed new TV and attached components without creating a “rats nest” of wiring; neatly done.

All I can say is the geek squad never disappoints. I have now had the geek squad for 3 in home installations. I would never shop anywhere else.

Geek Squad does not communicate directly with Best Buy and together the two looked like clowns at a circus. I returned my purchases of $3,000 because of the customer abuse I took with 2 failed attempts to install a 65 inch picture frame TV over a 4 week period. The customer focus of Best Buy is so lacking as they do not even allow a customer to call the store. If is to not "waste time" for the workers good job as I saw a min of 6-8 workers in blue shirts walking around doing NOTHING while I went to the store after the first failed attempt to install the TV given I could not call anyone. I will NEVER buy anything at Best Buy again and will certainly air this awful experience on all forms of Social Media. IT was abuse and a real Hostage crisis. Best Buy should be ashamed of how they treat customers after the sale!!!! Good thing there is a return policy!

Friendly and professional. Showed us how to use every aspect of your new TV

Outstanding customer service. Arrived on time, completed in a timely manner.

Agents mounted my TV and programmed everything for ease of use. Very professional and courteous. Will use this service again in the future.

We love the Sony Bravia. E got the 75” because that’s all our wall can handle