Customer Ratings & Reviews

I cannot speak highly enough of the gentleman that came to do the install the first TV they put up came cracked inside from the factory. They took it down went to one of the closest Best Buy‘s swapped it out brought it back to my house and installed it they did an awesome job, the boxes the Styrofoam set up the TV for me being disabled. They treated me like if I was a relative I cannot speak highly enough about these two men.

The Geek Squad did an excellent job with the hookup and hanging of my new entertainment system. The TV was put in perfect and the sound bar and subwoofer works great together. They explained everything and showed us how to operate the system.

I can’t say enough about the professionalism attitude and skills of the two gentlemen who installed our TV. They answered all our questions addressed our concerns handle everything with skill, cleanliness, and care. There’s a reason why we wouldn’t consider doing any work of this nature without the Geek Squad.

The technicians were very knowledgeable and mounted the TV on a full motion bracket. They also hung the sound bar right beneath the TV and hid all the wires. They also connected my DVR and DVD player to the TV and hid the wires.

The installers stayed as long as it took for them to hook my tv up for me. I do not know how I would have ever had it mounted without them doing the mounting. The installers were very courteous and helpful. It was a difficult task but they had solutions.

The techs mounted my Tv exactly like I wanted it to be. After determining that the mount I had picked would not center the tv, they suggested a different one they had in their vehicle and it worked perfectly. Thanks for your excellent service.

Geek Squad was incredible. My larger TV was delivered a week before installation. The day before my two TV installs (smaller was initially to be picked up and brought with the Geek Squad member), I got a call that the TV was not available, and I'd have to have a second install date for it. My Geek Squad guy got to the store on the Saturday to pick up the soundbar...he realized he couldn't pick up the TV because it wasn't there so he worked with one of his coworkers to have the coworker pick up the TV from a different store. So all in all, one day, two TVs and one soundbar all installed! Great work by your team. Apologies I don't have the gentleman's name, but he and his buddy were great!

I see in reviews the service appears to be pricey, but the real question is do you want to struggle with mounting a large TV and messing it up for me the answer is it's worth the extra cost. If something goes wrong and the TV breaks while your friend is installing it, you are out of luck. At least Best Buy is a large enough company to "make it right." Since I had no outlet on the wall for behind the TV, and I wanted the wires hidden in the wall and I would have never thought of putting the wires through the wall were it not for the Geek Squad rep offering it to me. The day of the install, the Geek Squad technician called me with an estimated arrival window. When he showed up, he immediately put on booties to cover his shoes to protect my home flooring. I did not ask him to do so, he just did. He went straight to work, assessing where exactly I wanted the TV that would be best for my viewing angles and carefully removed the TV from the stand that it was on to get to work. He also hooked everything back up and gave me a tutorial on the TV settings, remotes, maneuverability of the mount itself (an articulating mounting bracket), and tips and tricks for getting the best picture from my viewing angle. Overall, the professionalism, attention to detail and end work product were outstanding and I would highly recommend this service.

I've been a longtime satisfied Geeksquad member which I've used for tech assistance with my computers & related devices. So it was a relief to learn that Geeksquad offers installation and TV-support services when I was looking for a new smart TV. In fact, that was the key decision factor to purchase the TV from Best Buy. Geeksquad was used to deliver and install/mount my new TV & wall mount. The install price was comparable to other companies offering TV install services, but I decided to upgrade my annual membership to include all IT-related household items with home service. Although there was a glitch with my original install date, Geeksquad was very responsive in explaining what happened & rescheduling as soon as possible. They sent two very professional & customer service oriented gentleman who delivered, installed and set up the new smart TV. They walked me thru all the features of the TV, speakers, remote controls before leaving. They left my place clean & took all the packing materials away, leaving the place clean. I haven't had any issues since they installed the TV, but feel relieved that I can call for help if needed on another day and for other IT issues.

Great job!! Very professional! Cleaned up.. explained all the options on our new TV. Help set up prefer channels.

Having the Geek Squad install and set up our new TV, soundbar, and subwoofer on a stone fireplace was the best decision we have made in a long time. They were so professional, friendly and helpful in getting the best viewing experience possible for us. What a great team.

The agents did a great job mounting my TV and connecting my sound bar

Great job. Very friendly and easy install. Would recommend them to everyone.

Great installation. Very professional and made sure I was satisfied with the location and the picture.Took all packing with them and cleaned up the area before leaving. Outstanding Customer Service.

Your agents were very professional,and respectful. My picture is very brilliant. Thank you Geek Squad.

The crew waa fast and professional. I no visible cords and my TV is mounted beautifully

Love my TV. I’m able to personalize it and connect with ease to other apps. Still vibran!

Second time was a charm these two guys were on it and everything worked. Very professional and curtious. They wanted to make sure we were happy with the tv and sound bar installation.

Geek squad is just amazing. Called the day prior to make sure I had everything to mount the television. And gave me a more exact time frame as until when they would arrive to do the installation. Very professional and honest. Will definitely use geek squad again.

Great set up team with these 2 from Geek Squad. Very professional , very knowledgeable f both tv and mounting. Helped me understand what I needed to do to make the this set up work the best.