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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1344 Showing 26,861-26,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tvs mounted perfectly all throughout the home. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did professional job mounting my tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, worked quickly and efficiently, doing a very neat job of mounting my tv. They even carried out the box when the job was finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LGInstallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service installers were great. They were professional, explained each step and was able to answer any and all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time personable he wore a mask and shoe covers cleaned up when he was done. He was very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Explained to me the basic operation of the tv and installed it in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job aligning TV and within the cutouts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only required to mount and test. I am working on my own peripheral equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for any better service. On-time, Knowledgeable, Clean, Quick but spent all the time we needed to understand all the new electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Crystal Lake Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and connected and mounted my tv with clean and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did amazing job installing TV. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly, and complete.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, answers all of our questions, completed the job the way we wanted it, and even cleaned up afterward. All around great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very meticlous on the overall setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It''s great to have Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks set up my TV and show me how to use it. It took a lot of effort on their part to connect everything. I am no longer waiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and set everything up and answered all of my questions, did a professional job of installing and was very quickly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and very quick! My bedroom looks like a theater :) Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Excellent customer service. Will definitely order again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They helped us to understand how it all worked too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Schedulers are horrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling and process to arrange for the delivery and mounting of four TVs worth over $6K was horrible. The Geek Squad that mounted the televisions were professional and spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the sound bar onto the tv. Sony is a dependable company. So is Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and components were programmed as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and was able to appropriately troubleshoot problems that arose in setting up the tv and programming my components. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrea was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrea was phenomenal. So kind, knowledgeable, and personality was outstanding. Very helpful.

    I would recommend this to a friend