Customer Ratings & Reviews

Brian Vaugh and his associate went above and beyond to get their job done hanging two 43" inch TVs. Very neat, polite, clean up after they were done.

The technician showed up on time. Professional, knowledgeable and very helpful. This is best customer service experience that I have ever had.

Very professional. Very nice people, great communication.

The crew were on time completed job for both tv's and we're very careful with everything they did

The agents mounted the TV and hooked up all the electronics that needed to be hooked up.

The installers were on time, polite, and installed exactly as I requested including making sure no cables were showing (fishing cable through the wall).

The installer did a great job. He put it where I wanted it and got it level. Also interacted with me to help us find the best solution.

There were two technicians both of whom were pleasant, professional, and great at their jobs. The set up went easy no more cords hanging thank you Geek squad

The geek squad showed up and provided exceptional service in mounting my tv & mount. Also no problems running the cords down and thru the wall.

Service team was great! They came out and were efficient and clean!

The geek squad called before arriving to deliver and hook up the TV quickly and efficiently. Thank you Michael.

Love how it lays flat on the wall with the gold frame

Excellent customer care! My Geek Squad team was knowledgeable, so helpful and really patient with my skill level! Thanks so much

From the time the crew rang my doorbell, to the time they left it was 50 minutes. A great job on the wall mount of a big 75" TV.

Nice mount. Simple so less stuff that can go wrong with it. Holds a 77 in oled

The guys from Geek Squad were wonderful! They were helpful and answered all my questions.

Person showed up on time. Was polite and professional. Initially, he installed the TV way off-center. Once I showed him that the convergence of the sheets of paper wasn’t necessarily the center of the stencil, he fixed the centering - though there were already extra holes in the wall. In the end, the two mounts (one per side - it was a “The Frame TV”) were not level or consistent with one another. The mounts were not connected to the TV properly, so it wasn’t flush with the wall as it should have been. He put some foam things on the bottom (one was about double the thickness than the one on the opposite side) and noted it’s the way it is with this TV. I knew the job was poor, but I wanted him to leave as I knew I could fix it better and faster myself. When he left, I took it all down. Turned out the L and R pieces on the back of the TV were put on backwards, and the hooks on the back were affixed securely, but not latched so it didn’t close flush as it should have (hence, it wasn’t flush with the wall). I fixed it all, and I everything looks great. For a standard TV mount, I’m sure this guy was just fine. In the future, I think I will do as I always used to do and just hang these devices myself. I have very high standards for my home and hanging of devices (eg, I use a laser level and always measure twice). If you’re ok with “good enough,” I’m sure their work will consistently suffice.

The crew was excellent and visited my house second time to make sure everything was perfect.

I recently had a microwave installed that I purchased from you. Although I initially sent a positive review, I cooked bacon the other day and the fan did not seem to be operating properly. The fan was blowing, but the house was filling up with smoke. I you-tubed this type of installation and their are tabs or adjustments that need to be made prior to mounting so the exhaust operates properly with my wall vent. I will come into the store after the holidays to try to rectify this. It's too stressful right now with holidays approaching. Thank you.

The squad hung the tv above the fireplace in a timely manner with no problems. All connections were done properly and tucked away out of sight.