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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1348 Showing 26,941-26,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted and programmed our new tv the tv still has communication issues but if you unplug the cable and reconnect every morning it works fine all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv on wall. They were in and out. Quick and efficient. On time and asked me where exactly I wanted the TV to be mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install wss fantastic and helped with TV functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek people that came and installed our 65 inch tv we’re very good and tried hard make it go as smooth as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Chambers was excellent! He was careful, efficient and very respectful. He is an asset to your company!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We strive to provide excellent service, and it is always nice to hear of situations when that has really come to life. Thank you for taking the time to share your review, and we look forward to working with you again in the future!

  • Rated 5 out of 5 stars

    Quick trip.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item and was able to take it off the shelf and bring it to the cashier. In and out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was very helpful and knowledgeable! He did a great job- highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job done, hardworking and understanding. Keep the good work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife received a TV for being at her job for 35 years. Best Buy came out and installed it on the wall in a short amount of time and it also looks good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my new equipment quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and nice which is a great combination. They explained everything about my new TV which made it easy to control my new equipment. They did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very knowledgeable and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came here was totally knowledgeable. She was friendly and worked very efficiently. I would recommend Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. efficient and knowledgeable. Pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very respectful of the surroundings, super efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came out were very polite and did a great job installing my tv. They were promptly on time and gave a call 15 minutes before arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting our TV and explaining everything to us. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Arrived on time. Demo'd the use of the mount. When they finished, they made I had no questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and other devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and other devices. They were really good and professional. You will always be at ease if you hire them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overcharging for services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services needed should not cost more than the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did the installation were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was wonderful!! They were very patient with us. They went over everything so we understood. We are not tech savvy.

    I would recommend this to a friend