Customer Ratings & Reviews

Service was quick and easy! My TV was mounted properly and the techs left absolutely ZERO mess and were extremely friendly and professional!

This service was great! I didn't expect them to bring a folding table but it was needed for a 100" tv. The installers were terrific and very helpful in deciding which mount, I purchaed 2, to use. Thank you for this service being included in the gigantic tv.

Excellent picture and colors. Easy to use. Love it!! the Geek Squad installed the TV on the wall with a mount I purchased. They were professional, timely, helpful & professional. The Geek Squad package we love and purchase one for every purchase that has it available. Worth the money.

The team was professional, courteous, and knowledgeable. They removed my existing 65” tv from an existing wall mount on our main floor, carried it downstairs, attached legs to the tv, and placed it on top of an entertainment center. They then went back up to the main floor to mount my new 77” tv to my existing wall mount. Prior to mounting the tv, they pulled an Ethernet cable through an existing Legrand wall cavity kit. They connected the tv to my devices, adjusted the picture settings, then cleaned up the area and removed the packaging materials. We tipped the team because they did an outstanding job.

I was replacing an installed TV with a new TV. It was simple and easy to schedule the job. The two man crew arrived on time, they were Covid conscious and safe. They completed the work quickly without trying to sell us anything we didn’t need and were on their way in less than a half hour. Excellent work

Daniella and her associate made installing my SONY TV so very stress free. They were very quickly and efficient, and having to connect both DirecTV and DISH receiver boxes, they made it possible for us to accommodate both TV outlets. And when they were done, they were nice enough to tutor us, as to how to turn-on each available satellite unit along with the DVD player.

Very knowledgeable workers. Showed up on time. They explained everything and the installation was incredibly good. What a nice service Best Buy offers at a reasonable cost. I am 65 year old female so there was no way I could do this myself. I would recommend this service to anyone wanting to mount their television

Happy with my Samsung TV. Great picture, easy to navigate (after you get the hang). The dude from GSquad was efficient, knowledgeable and set it up perfectly.

Amazing service as always! I had ordered a mount online and was delivered missing a piece, geek squad had no issue swapping out the entire mount with a new one the had in their truck. They were quick, safe, awesome, and I would highly recommend!

The Geek Squad was friendly & professionally. They were knowledgeable about the products and thoroughly explained how each worked.

The tv mount is excellent. I can pull it out to install anything to the back of my flat screen. I can then push it back and it would be flush with my wall. The Geek Squad did a great job installing the mount to my wall.

I had a contractor come to my home and do instillations 2 times. He was very friendly, efficient, explained everything he was doing, and even came back on his own time to fix an issue that we had. He worked really hard to make sure that everything was to our satisfaction. I would recommend him to anyone in the Central Mo Area.

Most sturdy tv wall mount I’ve ever purchased! Easy to install and didn’t take long.

The 2 workers did an excellent job installing my new 65in tv on the wall. They were very professional and friendly. I really appreciate the extra effort they put into cleaning up the dust from drilling, wearing shoe covers without being asked to, respecting me and my home, and being very helpful in showing me how to operate everything. I would highly recommend the 2 workers I had, I feel kind of bad that I don’t remember their names but they did a superb job and made me felt happy to be a Best Buy customer.

these 2 guys were great! So helpful. showed us how to use the remote. Gave me his phone # to call him if I had any difficulty. They mounted our tv to wall, in minutes, which would have taken my husband and I hours to figure out. Now I know it won't fall off!

Mounted 100+ lb 75 in TV to the wall and connected new PlayStation 5 to existing receiver and speakers. Everything done cleanly and efficiently. Included removal from wall and disposal of old 55 in. Only complaint was wainscoting prevented included in-wall wiring installation, requiring high additional cost.

The two person team that came in to install the TV, receiver, DVD player, and TV mount came a bit later that when they said they would but they kept me informed until they got here so I had no worries. They made my life very easy by unpacking everything, uninstalling my previous gear, and installing the new things and then setting it up to work properly. It took them a bit more than half a day to do that and when they were done, I had a system that was up and running with not effort on my part.

I purchased the Total Tech for the year when I was buying a new Samsung 50 inch TV. The Total Tech cost the same as the delivery and installation for my new TV. So I broken even on just that one purchase. Then I bought a lot of Tech for the family, such as, iPad, iPod Home, AirPods, etc. and they are all covered too. Then, I purchased a new gas dryer. Not only is it covered too, but I also am getting free delivery and installation as part of the Total Tech. It has saved me a bundle already even though I haven’t had and issues with any of the items I’ve purchased. The delivery and set up crew for my TV to my vacation home 100 miles away were professional, courteous and great communicators. If you are going to being buying a lot of stuff it’s totally worth it! You only need one installation purchase to break even. After that everything is gravy.

Installers took my previous tiv down from wall detached the mounting brackets, installed them on new TV and mounted it. We reatached the peripheral units in the same ports as the previous tv and then they went through the setup and made sure I knew the features of the new tv. Did far more than a basic mounting. Very impressed with the service.

They were top notch. Best service I've ever seen. They came in, setup, and we're out in like 20-30mins. The mount was excellent, and easy to use once installed.