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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1350 Showing 26,981-27,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ,quick professional installation and scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thank you!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very helpful in every way. Very organized and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was well executed. They set up all my devices to work with the new TV remote control and then went over how to best use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my 85 inch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. They were very knowledgable and made sure everything was done correctly. Thank you again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for. For sure would buy it again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent service but expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was excellent - my TV was mounted and the technician made sure I was logged into the apps that I am subscribed to. My only complaint is that it cost double what I expected. I had purchased premium installation, but I did not realize there were additional charges for mounting the TV over a fireplace AND also mounting on a brick wall. The technician advised I should have been shown these options when I purchased the install, but I was not. So the install cost $400 instead of $200, and I felt I no choice about accepting the additional charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best In Class Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't get better service than the Geek Squad, the absolute best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover at all expectation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy knows well home service. Great workers. Always explained well highlights of their service. Friendly. Cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Friendly Tech and answered every question I had .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install by Geek squad, so glad I had them do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 55 inch...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very knowledgeable about his job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv was installed with a professional touch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted correctly and properly. The Geek squad fixed my lap top problem and got the virus out of my computer, excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sony 65 inch is hung and centered perfectly. ran into wiring and power issues but all resolved, very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was amazing. I forget the guys name though as it’s been too long but he was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my 65" TV on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a perfect job with my directions on location of my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DELIVERY & SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a FANTASTIC delivery by two incredible men. Just a superb job that was second to none. Best I have ever had anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did it's job. Definitely enjoy the setup. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery, mounting, set up & haul away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual, polite, efficient and professional. He left the area neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy now that my TV has been installed , the guys did a great job and now several months later I could not be more joyed with my TV watching experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have any problems with the actual install but there is always something that does not translate from my purchase in the store, to the actual installation. I am at a lost as to how to make this better.

    I would recommend this to a friend