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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1357 Showing 27,121-27,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    the geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to get the annual protection with the geek squad , this has paid for itself in a number of items that i have purchase, don't pass this offer up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality install of Tav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, got the job done right and were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. Delivered and mounted for only $50 (geek squad member's rate). I could have done it, but when? They do try to upsell you a bunch of other stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again Well worth the price to get all the benefits of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and set up. Zack great work him and the other gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About my cable/router/modem issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was informative. At my store - Christian and Bryan who helped with router/modem information and antennas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job on set up and disposal of box also cleans up after set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad the best! They definitely get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert TV mounting..nobody compares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did beautiful job mounting outdoor TV. No problem with install during hurricane Ian !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous and professional. Unboxed, connected and removed all thrash after connection. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tv mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy customer service mounted my tv. Very professional and friendly. Very happy with the service. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid mount, very adjustable, BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys did great on the install. This is a solid mount with the ability move the TV side to side, and tilt the viewing angle left or right. HOWVER, if your TV is in a well lit or bright room, you’re going to need a mount that tilts down to at least 45 degrees. This doesn’t tilt at all. I have to get another mount that tilts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service no longer needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was part of other work but when the techs came we decided not to do it anymore. The cost of the service was promptly credited to my credit card account (within a few days). This is unlike some of the other products which weren't needed. It has been 17 days since they were not needed and taken back by the geek squad techs, yet the status still remains listed as "out for delivery". I've tried twice with Bestbuy reps to get this resolved but nothing yet. last time I was told it takes a while and they couldn't give me an estimation of how long. Absolutely rubbish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected mounted and connected all of my tv's and hooked up my sound system...Extremely helpful and cleaned up after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was awesome, Very fast and very knowledgeable of what they was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome services! On time and quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV AND WALL MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our bracket was attached & our 55" TV was mounted to our wall. Everything went well. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from soundbR mounts to tv to soundbar itself w completed in + QUALITY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my two tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful and patient and fixed an order screw up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount bracket chosen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount was perfect for our use ' It was good for our viewing area and suitable to stabilize the tv'

    I would recommend this to a friend