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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1361 Showing 27,201-27,220 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek squad on time installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn’t install full motion tv mount for a 85” tv so had to purchase tilt mount. Otherwise great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was great. Very professional, knowledgeable, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time Service and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid work for the project. Took a minimal amount of time. They called before they came to install and were punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men very nice and did the job very professional. Explained to me what they need to do and cleaned up there work space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalacion de brazo de TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen servicio. Puntuales. Dejan el espacio de trabajo limpio. Orientan al cliente.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is awesome...rate 10 out of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always professional before, during and after the installation. They know exactly how to mount each TV and will communicate and explain issues if they come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted by tv amd connected it to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved our geek squad. Eddie and Daniel did a great job. Everything was perfect when they were done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacing the television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently in the process of using my manufacturer warranty to replace the tv as it is no longer working. It worked great for the first 2 months and now it won't turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job setting up my tv on the wall mount an they was fast an polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation took very little time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my tv on my stand and hooked it up to my cable box and made sure it was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again, equipment installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and courteous with the work order to be accomplished for tv and cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great! Explained everything, showed us how it works, didn't make a mess were extremely respectful- Great experience. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very prompt and courteous. Quickly and securely installed the wall mount and got everything set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect fit for our family room… it took 3 visits to our home to get this right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Job was done properly and quickly. The installers were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents spent time explaining things to us. Very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEKS ARE FABULOUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID A GREAT JOB, MOUNTING AND SET UP WAS A BREEZE

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1st Installation Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience for TV set up was disappointed. After set up, I did not have knowledge of my new TV, and had to reach out for a second technician. I realized that the 1st technician mounted my TV incorrect, possibly falling over. The 2nd technician saw the issue and fixed it. He was very knowledgeable and felt bad he had to fix the 1st technician’s mistake. By the way, it’s a third party and not the geek squad. The 2nd technician set up and help me understand my setup and knowledge of how my TV work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the most particle thing to pay someone to install your tv! Especially if it’s to big for you to carry!

    I would recommend this to a friend