Customer Ratings & Reviews

Geek squad does it again. Awesome service. We trust these people with all of our audio and visual needs.

Installer came in and was very courteous. Installed the mount and tv over the fireplace quickly and was very efficient and clean. Very satisfied.

Looks great, modern and easy to assemble. Has the tv at the perfect height. Techs made it all look easy and has a quality finish

Geek squad came to mount my tv and they were in and out in about 20-30 minutes. They also wore masks which was very much appreciated!

They made sure all devices were connected and talking to each other properly before leaving. Cleaned the area and managed cables for a cleaner look

Excellent job. Well explained. Was patient with us learning.

The cool thing about having tech support is getting things installed free from charge.

The associates, "Geeks" were so quick, knowledgeable and proficient.

Geek squad did a fabulous job installing the sound bar for our tv. They were professional, efficient, tidy and did a great job.

Terrific installation job on my 75” Sony. The installers were efficient, courteous and exemplified professionalism throughout.

The agents mounted the TV and connected it to all my devices.

Great work good people to work with fast and very helpful

In and out with a smile on their faces. Geek Squad didn’t disappoint. Put up a 72” in no time and alight exactly where we wanted in between two windows.

The agents that came to my home were 3rd party.They were Not Geek Squad. Disappointed from beginning! They never called ahead.m, came 2hrs after the time Window, with no aplogy. They didn't have ID, they didn't introduce themselves. One agent Only spoke Spanish. However he knew what he was doing, but the interpreter did a poor job of explaining what the other was doing. When done they spent very little time showing me how it worked. In fact, it didn't work when they left. I realized the sound was Not coming thru my receiver. I had to return to the store,ask specifically for the Geek Squad to return to fix. Which they did yesterday and gave me outstanding service! It now all works.. He had ID , called ahead if time, wore shoe booties in my home..But 1 wk without sound was annoying,unacceptable, and unprofessional service. This gives Best Buy a tarnished star. I've been a loyal customer over 10 yrs! and until this 3rd party got involved, I always was satisfied.

The agents mounted my tv and connected the devices.

Great service. Fast, accurate, neat. Made sure I have all parts prior to arriving

they were very accurate on placement on wall , very familiar with there job, assembly went fast , very glad I used them for a job well done.Thanks to the geek squad

They came out at the right time and were very friendly

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Agent was very well protected concerning Covid going on. he was on time. and installed and mounted the tv very quick. less than an hour.