Customer Ratings & Reviews

The entire experience from purchasing the television, DVD player, and mount to Kai and Kam installing everything and providing me instructions on how to operate it all was great. They were neat and cleaned up any materials left. They were also very pleasant and professional.

I had them install several tv’s on the same day. My new one was an 86 “. I’m a bit of a tech dummy. They patiently showed me everything. Also didn’t try to sell me things that I didn’t need. They were super nice and everything was done efficiently and neatly.

Worth every penny for my new 85-inch TV! The Geek Squad technicians were fantastic—professional, efficient, and incredibly knowledgeable. They arrived on time, located the studs perfectly, and had the TV mounted securely on the wall in under an hour. The best part was the clean look; they concealed all the wires, leaving my living room looking sleek and modern. For a screen this large and heavy, the peace of mind knowing it's mounted correctly and safely is invaluable. I highly recommend this service. Don’t even think about risking it yourself

The installer (Ethan) was excellent. Helpful and patient. However, the product (Samsung 85” Class QN90D Series Neo QLED Smart Tizen TV) has significant problems and I cannot get anyone out to replace it. Best Buy customer service has not been helpful.

These guys were great. Took my old TV and mount down, put up a new mount and TV to my specifications. Made sure everything worked correctly. Even had to make a change to my AVR, I had a setting wrong. Very professional and nice guys.

The initial set up was great and the two Geek Squad installers were professional while still being personable. However, we had several issues after the set up apparently due to glitch in either the TV or sounder. In both cases the Geek Squad came out and stayed with us until everything was responding appropriately. There is still a minor problem but I think that is connected to the connection that was set up years ago. Best Buy and the Geek Squad went above and beyond to make things right. The only change that I would make if I did it again would be to skip the sounder. I am not sure that we can see enough difference in the sound to justify the extra expense, but we would definitely go back to Best Buy.

The guys were very knowledgeable, professional and kind. They did a great job and communicated with me.

I recently had my new 77-inch TV wall-mounted, and the entire installation process was smooth, professional, and stress-free.

No matter where my next television purchase occurs, I will definitely call the Geek Squad for my TV mounting services. These young men arrived as scheduled, were very professional, and completed my television installation without issue. I could not have asked for a more positive television installation experience.

These guys were on time and very professional. They were quick to install and explain. I over purchased items I didn't need, so I was able to return them the next day and get my money back. I would not have known this if it weren't for them.

Not only was everything installed quickly and correctly, the installers were courteous and patient with my questions, They figured out how to get everything working with one remote, which helps me a lot.

Two members of the Geek Squad arrived on time and began the process of removing old TV and installing new Samsung TV. Very knowledgable and quickly had the TV working and helped me add Apps and understand the operation of the TV.

Excellent! They installed it efficiently and made sure all my apps were working. They were friendly and professional. Could not ask for better service. Very knowledgeable.

My installers were fantastic! They called prior to their arrival, which was right on scheduled time. They were professional, friendly, and mindful of our home and the pandemic. The install went very well and I am completely satisfied!! Highly recommend!!!

Having the Geek Squad install and set up our new TV, soundbar, and subwoofer on a stone fireplace was the best decision we have made in a long time. They were so professional, friendly and helpful in getting the best viewing experience possible for us. What a great team.

Geek Squad installed my TV he did a fantastic job and made sure every thing was working right. Very professional and knowledgeable.

2 gentlemen came and remived our old TV, installed the new one and made sure it was working properly before they left. We had been notified of the appointment ahead of time and they arrived right on time. They were professional but very kind at the same time. They worked quickly and picked up after themselves. They made sure we were satisfied before they left and even made sure they said goodbye to our cat :-) We were very impressed! They're a credit to your business. THANK YOU!

Agents did a fantastic job setting up mount and TV. They explained everything well and did not leave until we understood how to use eveything. Great guys!

Agents called and informed us of the time, and arrived a little early. They were professional, adhered to covid guidelines, worked quickly. Explained operation of the new TV, cleaned up, made sure there were no remaining questions and left. Great experience.

I had Cameroon and Lucas do my TV wall mount. These two high tech did a great job mounting my TV and then set everything up. They are so good no one could come close to these two guys. I am so pleased with their work and knowledge of the tv was very impressive this was the best service I have ever had.