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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1376 Showing 27,501-27,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV and Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Mike and Garrett!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick yet beautiful TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality work. We absolutely love having our TVs mounted so thank you for helping our home look nice and organized!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Store didn’t not give me the correct information!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my appointment in the store and when geek squad came out to my house it was a surprise what they told me! I paid for what I thought was the total in the store and when it came to installment it was 3xs the amount! I would have never set it up if I knew it cost that much! I didn’t know that it was a lot more until they drilled a hole through my wall so I went ahead with it anyway. The store needs to know what they are talking about if they are setting up ANYTHING!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the initiative to share this with us. We are not big fans of issues with installations either, especially when it comes to pricing. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Mount the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounts are always difficult to gage, but this one from best buy was a sure fire winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, amazing work!!! Candace and CJ were great! Will request them every time if I can!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service since I'm compled to use 50 words minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and connected all my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very professional at their work. Good work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Mounting Went Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcontracted agent did a good job overall but had some difficulty centering the TV on the wall at the beginning. That was eventually resolved but ended up causing more holes in the wall than necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Geek squad! Installed quickly and was so patient in setting up for us and going through everything we needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was efficient and explained out options and assisted in making a educated decision on location and how to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect team and perfect work. They did a great job in mounting my 77” TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by an excellent employee. Arrived in the proposed time frame. time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were great. They did a great job and communicated everything they did. Even cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best experience I have ever had for an installation or service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time they were professional definitely recommend the service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The check was very professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70” TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad come out and put our new 70” tv on the wall. Did a great job and it looks fantastic mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing a 75" Samsung TV on a brick fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude was on time and did an amazing job. Bundled the cables,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job ! They new what to do and they cleaned up very well after they were finished. Nice job guys !

    I would recommend this to a friend