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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1377 Showing 27,521-27,540 of 38,693 reviews
  • Rated 3 out of 5 stars

    CONFUSING ISSUE OVER BILL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN I PURCHASED THE TV MOUNT AND INSTALLATION AT THE STORE, I WAS CHARGED FOR THE MOUNT, & $199.99 FOR INSTALLATION, PLUS $99.00 FOR SOMETHING TO DO WITH DRYWALL FIREPLACE. I INFORMED THE SALES PERSON THAT OUR HOME WAS A BRAND NEW SMART HOME AND THE ELECTRICAL PLUG AND HD PLUG WERE ALREADY IN THE WALL. THE SALES PERSON STATED HE WAS REQUIRED TO PLACE THE $99.00 CHARGE ON MY BILL, BUT THE INSTALLER COULD VOID IT.SO WHEN THE TV WAS MOUNTED AND INSTALLED, I INQUIRED ABOUT THE $99.00 ANDHE STATED IT WAS FOR SOME KING OF INSURANCE. AS OF TODAY I STILL DON'T UNDERSTAND THE $99.00 CHARGE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Our geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad was very professional, thorough, knowledgeable, and mounted our TV and sound bar quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and confident. I was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Pleasant young men. Explained what they would be doing and how to xare for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Unmounting Professionally Performed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unmounted my TV and placed where I wanted it. They were there on time and did a very professional job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio Reyes amazing, courteous n professional Tec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are knowledgeable, efficient, friendly and respectful. I look forward to dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very helpful and happy to explain everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insulation was fast, however, I was unable to reach the guy for days after installation with questions after he’d left his contact information should I have questions! He set up my surround sound and tested it on the apps but not the tv itself. The sound only goes so high on the tv and really loud on the apps like HULU, Netflix, etc. very disappointed! Also, he did not even setup the tv remote to control everything so now we have to use 3 different remotes. I’m afraid to use the Geek Squad after this experience!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does a consistent great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad give me constant reliable and friendly help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Best ever color picture breathtaking Size quality and picture is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very efficient and knowledgeable. Very please with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Extremely pleased with service. Highly recommend. Professional , very nice and followed safety measures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech specialist that mounted our tv was great! He took his time to make sure it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount and fast service from total tech, greatly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it with a stick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $50.00 to mount a 75" tv, what's not to like. I moved recently and GS came out to mount my TV at my new place. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by geek squad. Took a little while to connect with my techs but they did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of movement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the Sony A9G and it works great. Had some Geek squad members install it and everything turned out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. Friendly, courteous and a great experience overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went fine and the product is working fine. Great job all around

    I would recommend this to a friend