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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1379 Showing 27,561-27,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    total care was a big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed everything and made it easy to understand the whole new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to my parents home and installed a samsung tv to the wall helped out answer all questions for them and left them completely satisified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase i made this year. Upgrade my tv and worth 100x better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good mount. You can tilt turn to plug in things without taking it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed old tv and hooked up the new one to the necessary devices. He was polite and worked hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, respectful, customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent provided Awesome, respectful, fast customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fabulous job! Would recommend to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted a 55" and soundbar on the wall while running the cables in the wall. Super clean looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who came to set it up did a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done job by the geek squad! Friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Price was Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and the service was excellent. The guys was knowledgeable and honesty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, helpful, courteous, and efficient! overall pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amadeus was outstanding! Personable, friendly, eager to meet our needs and resourceful. He was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, but not too much jargon.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, but not too much jargon. Great job in explaining what he was doing and meeting our needs. Total Tech Support is wel worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected devices to make sure it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy was great, knowlegable even with delivery issues went well om the end

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Agent Christopher Clermont did a good j

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is professional, punctional, courteous. He completed his job to my satisfaction, when offered "coffee tip" he responded politely that he could not accept it - company policy. It is rare to receive a service like Christopher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my cooktop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected ny induction cooktop, ensured that everything worked properly, and cleaned up when done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install-great. Scheduling and delivery-terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV went great. The issue I have is the fact that the TV was late in arriving which delayed the installation. I purchased the TV on November 29th and it wasn’t installed until January 18th. I was told it was due to the TV being on backorder but there was a piece of paper attached to the TV when it did arrive that said “shipped to wrong location.” Do better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents that mounted the Television and assured that the new television was working. Gave us they card and tell us call if needed.

    I would recommend this to a friend