Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 38,653 reviews
  • Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad associates did a professional job. They were quick and efficient with the installation, then took time to ensure we knew how to properly work purchased item. Will definitely use their service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary experience!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience with the initial consultation, delivery and setup was nothing short of exemplary!! I felt very confident from the minute the Geek Squad consultant walked in the door! Which is not usual for me. I thought it was going to be a difficult install into brick. But they did a very timely and efficient job on it! Great, great job Matt! Would use them again in a minute! Would definitely recommend them to all my neighbors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and speaker system and walked me through the key features. He was extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad services a number of times over the years. I have always been completely satisfied with their work and this most recent service is no exception. The technician Dominic was prompt and and very knowledgable. He was friendly and answered what questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered and installed right after the superbowl and i absolutly love it! The install team wall mounted and hid my cords in the wall. They did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV on the wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, prompt and courteous service. Installed the new TV, hauled off the old one and they were in and out in less than an hour. Very friendly and easy to deal with. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a awesome job mounting and connecti

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job mounting my new tv and connecting it to my cable and game system also they connected my sound bar to it.The geek squad was courteous and explained everything perfectly well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and soundbar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy was one of the best installers we have ever had. He is extremely polite and has so much patience and knowledge. He was here when he said he was going to be and let us know if we had any questions to just ask. He set up everything just the way we wanted it. GO JEREMY!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous job on TV installs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs advised us if arrival. Were perfectly on time. Neat. professional And did a great job. Great clean up. Very knowledgeable. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Instaled my TV and Soundbar perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job hooking up our news tv above the fireplace and attaching the soundbar. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came were very nice and prompt. They asked us our preferences and then hung the tv and hid the wires in the wall. They explained how to use the tv, cleaned up and left. Everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very fast and efficient with the installation. They also were great in communicating when there was going to be loud noises, which was very appreciated since I have 2 young daughters who were sleeping at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the best two guys that have ever done work in our home. They knew their stuff and set up our new system in short order. Then they took the time to show and explain how to use the new TV and Sound Bar. Great guys, if I ever need the Geek Squad I hope these two guys return.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy TV install and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation of the equipment. Not so good on setup. Lots of pushing the remotes but not much info to me. The setup is still not correct. When the TV/Sound Bar is turned off the cable box is still on. Can't turn off the cable box with a remote without creating problems with the TV on/off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and setup. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Great personality. Came ready to work. Was efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geeks showed up on time and installed everything safely and did not make a mess. the Geeks were knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as always

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV to replace one that was storm damaged and the Geek Squad provided white glove service in setting up the larger TV, adjusting the mount accordingly, and setting up the functions on the TV. Once done, they packed up all the packaging and debris and carried it away. Chris B always does great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These installers are Great !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great on the mounting and install of my new tv. Very cheerful, easy to wor, with, answered all questions, very neat...even wore slip on dust shoe covers to protect my floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup with PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable and timely. Knew everything about the product and how it works.

    I would recommend this to a friend