Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1382 Showing 27,621-27,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV to wall, connected it to my Receiver and set everything up to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Install was completed with no issues. Took the time to explain, setup & cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers. Thanks. Love my new 55" Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probs from start

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv had color going on and off and the app Amazon Kids continually ran and wouldn’t shut off when told to stop. Used all of my data up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did a great install with my help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was cool. But his pants was hanging off his buttocks very unprofessional for my wife and daughter to see when they walked in the house. Although I had to help the guy do the work . I felt they should’ve sent someone with him to lift the tv . I basically paid to do my own install .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician communicated before the appointment and explained everything as he went along. Gave great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv with soundbar and did an excellent job. Would highly recommend having them installing your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible with Angles and Telescoping Pull-Out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can adjust the angle of the tv to see from all areas of the room. Also great to pull tv out if needing to change/add cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every geek squad employee I have met has exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were proficient in the installation of my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and great service! Did a clean very professional job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on existing mount, TV paired with cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time delivery & installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was handled perfectly & the two installers wore protective equipment to keep all in house safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent - got just what we wanted & needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent time with your in-store staff to zero in on the Smart TV that best suited our need & budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Geek Squad did a fabulous job! They never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came and installed my tv with the mount we’re very nice. They answered all questions and were able to set it up with my Tv service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geed Squad member was great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that came to my house was on time, friendly, professional and fast. He answered all my questions and gave great efficient service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and with excell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super knowledgeable and professional! They installed my TV in super quick time and it is perfect! Thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of our new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was the representative that was sent out to install our new TV. He was very personable, informative and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy come out to do install and hookup in our new home. Guys were on time, courteous, professional. And cost was much less than other companies.

    I would recommend this to a friend