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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1385 Showing 27,681-27,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was great! They were friendly and very timely in their work! Professional and knowledgeable! Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech package that I renew evey year has paid off in spades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed fine now awaiting wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was in 19 Hampton Commons Ter, Richmond Va and service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Guys was Great and very helpful, they cleaned up the mess , and took all trash ,,, GREAT GUYS !!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOOOO worth the money. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very satisfied with the turnout of the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AwesomeTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products. The color is amazing. The sound is good. I have Alexa hooked up to it as well. Highly recommend this TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    want to give constructive criticism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted a replacement TV (previously had lemon that Best Buy graciously replaced). Have some recommendations for squad for future installations. Had rained, so came in with wet shoes (booties?), left finger prints on TV screen, and did not install new TV power cord. Left the cables wrapped with old TV power cord. What if that had been the issue with "lemon" TV. Agents were polite and seem to work hard but felt attention to detail lacking and if told, they will provide better service in future. Hate to see them lose jobs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad... Yes!! Great group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! Your returns really suck.bi want my credit for the tv you took back!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most functional mounts I have ever purchased!! especially when mounting larger TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assisted in mounting our tv and our Sonos arc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and did a thorough job. They explained how to work it too. We couldn’t have done it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installers did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers did a great job on installing the tv, explaining all of the features of the tv and cleaning up after the installation was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and mounted my TV on the wall. Quick and easy, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 75" tv for our family room. Wish though, that it had come with the upgraded remote, like we had with our previous tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful - Team was efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy and impressed with the level of professionalism and quality of the work performed. Thanks Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theatre installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional team….took time to explain everything in a clear manner…..respectful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were earlier and faster installation for the mounting the tv to wall. It really didn't take much of them to finish up and it was a plus that they arrived early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough, quick and friendly. Maintained safety precautions and did a great job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to mount my Tv were good. They did their job well and explained everything well.

    I would recommend this to a friend