Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad were fast and efficient in installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The greek squad installed my new tv to all my devices in a timlt manner amd they were very pleasant
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
professional mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional mounting and explanation of the television features
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time and smooth. Everyone involved was neat and friendly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are installing a tv definitely use Geek squad. They are exceptional and well worth the money to have them professionally install my tv and sound bar.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad assembled and mounted my tv and sound bar in a timely and efficient manner
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
New TV mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was outstanding. They were quick and flexible accommodating our last minute request to mount another TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it to all my devices. He was very knowledgeable and friendly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Tec’s came with the TV and mounted which at 74 would have been out of the question for me to do ... great gob
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was professional and efficient!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time, courteous and professional. The install took less than 30 min and then they cleaned up and left the area immaculate!
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
On time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too fast but polite. Must have had a full day because left without completing the full set up of my components.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Most professional assist I've ever had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An absolutely fabulous technician. Thank you so so much. Will never go anywhere else.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install and friendly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took great care to make sure the tv was mounted perfectly. Geek squad guys were extremely friendly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV mounting experience with Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was pleasant, professional and efficient.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 1 out of 5 stars
Not really worth it.....at least from my experienc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea behind paying to have my two 65” TVs mounted for me was to save time and not have to do any of the work. Things didn’t go that way. One tech showed up to mount my TVs. They needed help putting them up because one person can’t realistically put up TVs that large. While the tech was nice and did put the mounts up correctly I was paying to remove the hassle from my life but had to do half the work anyways. Some damage to my drywall from knocking the mount into the wall and over tightening the other caused more of my time to be wasted with the damage claim, setting time aside to have the damage looked at, and now needed a contractor to come fix the issues. Not only that but having to do half the work I paid for isn’t great. When I called to file a complaint about the service I was told that I should have refused the service and rescheduled for another time which would have wasted 2 days instead of just one day because I would need to set aside a Another time for them to come back with the right amount of people to perform what I paid and scheduled already. This service has the opportunity to be wonderful but failed miserably for me, the TVs are mounted well overall but I paid to save the effort and time, had I known I would be paying to still do the work I would have just not scheduled the service. Next time I’m more likely to just find the time to do this myself.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to provide this feedback, although it certainly does not sound like this was a representation of how the service was intended to be handled. In many cases, our Clients come to us with the same intent, which is simply to save the time and effort of doing the work themselves. Our teams should be prepared to seamlessly complete the assigned tasks without causing further work to be required. I’m sorry to learn you ultimately had to assist with the installation, and that there may have been damage caused during the process.
We are always looking for opportunities to learn and improve, in effort to serve our Clients better. I’m confident that the experience you’ve shared will help us better understand how we can change our behaviors to reflect the outcome we’d want when we are completing these services inside the homes of our Clients.
Rated 5 out of 5 stars
New TV Mounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did an awesome Job. They were on time and did a great job and help me with the remotes.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Pro team, knows what they are doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV went up quickly and level. They had working in less than a minute
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Rickey Gelb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad team installed my new TV without any problems. Works better in my home than in the store. Thank you
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
These guys were great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were really great. They were thorough and efficient. They did not leave until everything was hooked up and working properly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
The geek squad was very professional and courtious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fusion Sound bar for the outdoors tv is not hooked up properly and does not work with the tv. the tv is locked into the mount with a plate blocking the connection ports on the tv.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounting of the television went well...everything hooked up properly...hole in wall for cables looks good
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
