Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 38,653 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and professional asking how I wanted the TV mounted in regards to height and position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a meticulous job mounting my new TV. It was difficult because they needed to relocate the existing mount so as not to block my sliding glass windows. They routed all the wires very cleanly and professionally and they cleaned up after themselves. I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV quickly and explained

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this is an 85 inch TV, the agents made sure that the wall mount would hold. The agent pulled and pushed on the mount to make sure. The agent explained the TV very clearly. So much better than installing and figuring it out ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded My Expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who set up my TV were very professional. They set me up with my new TV exactly how I wanted it. They then assisted with the setup with my 4k blu ray player - and stereo receiver. They exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fantastic, easy to use and has an excellent picture. The Geek Squad connected the Tv to my Bose Sound Bar and it’s wonderful. The quality of the picture and sound are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team came to my house to help set up my tv. They were extremely professional and did a fantastic job. They also helped me install a roku so I could stream my cable app downstairs so that I didn’t have to use cables which would have looked terrible in my living room. Also had great sense of humor!! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shout out to the Geek Squad!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time and arrived earlier than expected! They were very professional and I highly recommend for future installs. They not only setup the TV, they also make sure its programmed to your liking and answer any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach and Andrew were awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Andrew came and mounted our 75" TV above the fireplace on a tilt wall mount. They were friendly and very knowledgable. They got right to work and finished the job quickly. I was confident in their abilities and enjoyed chatting with them as they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad crew did a fabulous job with install and clean up. They were very professionally and friendly and efficient at their job. I would ask for them not third party contractors from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable, professional and kind. They did a great job and communicated with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samus Elite Advanced tilt 4D wall mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wall mount. Fits TV from 42”-90” and will hold up to 150 lbs. It can be extended almost 7 inches and rotate the TV screen to either the left or right if needed. Also easy access to the connecting cable. Perfect for the space we have!! The Gerk Squad recommended the height and installed it and the TV. Very courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m now a Geeker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard of the Geek Squad and what they do for a while now but just recently signed up. My first installation was problem free and have no complaints. They were friendly and professional. They asked me questions before installation to make sure it was where I wanted it. And they showed me how to use my television before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at scheduled time, took time with wall mount to ensure it was exactly where I wanted it, cleaned up after drilling, took care with mounting and then attached an older sound system, blue-ray, & cable and programmed TV for best picture & sound. Also programmed all devices to be used off of cable remote only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesionalismo at its best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very professional. They installed very quickly and resolved issues that came up right away; it was not a big deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY OLED LG TV, THE PICTURE IS AWSOME. EVERYTHING WAS SET UP BY THE GEEK SQUAD. THEY WERE VERY PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting my 2 TVs perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a great time mounting 2 TVs perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians were terrific. They went above and beyond to get the job done. I had an old flat screen that was no easy feat to get off the wall. They did a top notch job with that and installing the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. They were fast, clean and explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, quick, and experienced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (i forgot their names unfortunately) who came to mount a 75" TV suggested a different mount from the one I bought. They were quick at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job installing the tv. The perfectly center the tv mount over the fireplace in corner. Setup the soundbar. Connected all my streaming services. Knowledgeable about the tv. Made the whole process enjoyable. Would recommend again.

    I would recommend this to a friend