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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the geek squad to my house on two occasions to install tv mounts for my 65 inch televisions and they did a great job very professional and I highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were knowledgeable of the product and very helpful in there setup. The installation went perfectly they were very neat and respectful to everything in the home. Would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for mounting and set up services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting and wiring for a number of TVs in our new home was seamless. The agents were knowledgeable, educative and friendly. TVs look flawless and operate perfectly. They know what they are doing and it shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    43” Samsung TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad contractors that mounted my tv were professional, knowledgeable and considerate of my home. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of 65" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cannot say enough good things about the two members of Geek Squad that came out to install our Samsung TV. Marco was so well equipped to handle unforeseen problems we had in our electrical setup. He showed his great character and patience in waiting until we got our electrical problems solved by an electrician. He had to come back after we had it fixed. I commend him and his co-worker, Tandy, for their excellent work and knowledge! We couldn't have asked for a more knowledgeable pair. It was a complicated and unusual setup. Thank you all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Perfect Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived early in the time window which I really appreciated. They set up my new television, installed a wall mount for my existing 65 inch television and installed it. They made sure everything was working perfectly before they left. The installation of the new TV included making sure all my streaming services worked. Finally, they removed all the waste packing material. A great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be happier with the outstanding service from our local Geek Squad! Prompt, professional, neat, quick install and all questions answered. Worth it to hire a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound & picture are excellent. GS install the TV. The guy from GS did a excellent job he was knowledgeable, and installation was on point answer all question and was VERY polite and nice wouldn’t have NOBODY but GS install any and all electronics in my home!! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very much worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing! Team leader showed up first to scout our home and the installation location and then the proper number of team members showed up to correctly finish the mounting of the TV and installation and setup. We had a tricky path to our basement wall and they figured it out. Took TV out of box, and safely moved it. And they even took back the box so I wouldn't have to worry about discarding it. Will def. bring them in again for any work I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install. Smart move using Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable workers. Showed up on time. They explained everything and the installation was incredibly good. What a nice service Best Buy offers at a reasonable cost. I am 65 year old female so there was no way I could do this myself. I would recommend this service to anyone wanting to mount their television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Work and Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Total Tech Best Buy customer and want to give SAL, Alex, and Zach, a HUGE SHOUT-OUT for their impeccable craftsmanship, stellar customer service, terrific follow-up, and their expert skill and knowledge!! My wife and I were looking at two other companies to install and mount our televisions, and am extremely ECSTATIC to have gone with Best Buy/Geek Squad, especially due to your amazing employee/colleague SAL! We are absolutely delighted with the two jobs that he spearheaded for us and are already looking to do a 3rd project with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted my TVs was great. Made sure where I wanted the TVs. Very professional and polite and did a great job with getting it where I wanted it. Very Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actual geek squad members are fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN the ACTUAL geeks showed up, it was fantastic! The two guys that came last night went out of their way to do an excellent job, very professional, very knowledgeable! Not like the guys that were first sent to install this TV so we understand we’re contracted and a third-party. That was very disappointing and if my husband hadn’t Stopped that install and waited for actual Geek Squad installers, no telling what kind of a mess we would’ve had today. Just have to say that we appreciate the efforts that you guys made in coming late in the day yesterday to make it right and the TV is on the wall and more comfortable with how sturdy it is and the job they did. Kudos to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the very user friendly set up of Samsung TV's and the Geek Squad, from installation to first use was a breeze. Great picture, easy navigation of menu and controls, when needed and ultra clear sound (I have a hearing issue not related to volume). I could not be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated having Best Buy mount my new TV. But when I looked at the new TV's I realized having it done professionally was a no-brainer. When the two came to install the wall mount and the TV they handled the task without issue. This was clearly a two person job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wondered if the $250 price tag was a bit too much but as soon as they left I knew I got my money's worth. The two men that installed the TV were on time, courteous, knowledgeable, and cleaned up after themselves, in addition to wearing shoe coverings as soon as they entered. They were swift and precise in installing the TV's wall mount and then the TV itself. I wouldn't hesitate to use their services again or recommend them to one and all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the installation on my TV, Sound Bar and Wall mount. They were there when they said they would be, they quickly and cleanly installed everything and did not leave until I was comfortable with the operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came out to do the install for me did a great job. They were thorough and thoughtful. They made sure that the TV was secure in the block wall and everything was cleaned up. I would recommend them. They also took their shoes off or wore booties to protect my floors. I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and professional. They took the time to answer all of my questions and make sure the setup and installation was done as I wanted.

    I would recommend this to a friend