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Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 38,684 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ronne Romero is a detailed technician. Really knows the installation process. He installed quickly. We wanted more tilt , he came back again and replaced it with a better Wall mount. Highly recommend the technician and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let The Geek Squad install your next TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we moved into our new home I decided I was not going to install any more TVs myself. We had the Geek Squad come out and put up three TVs on the wall mounts. It was a pleasure to come home and be able to sit down and watch the TV knowing I didn't have to put it up. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dale and Davon uninstalled old TV and installed new mounting bracket and new TV. They answered all our questions and did an excellent job explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient, professional & quick!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our new Samsung TV & theatre system. The arrived nice an early, got the job done quick too! Love the art app, looks like a beautiful picture on the wall when not watching. Sounds fabulous with the Sonos beam sound at too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of geeks were very professional and efficient, would use them again when I need more help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They deserve 10 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire set up took 25mins. They came in ready to go and put booties on. Pro’s!. The 1st geek squad rep asked me where I wanted the tv. Then him and his partner got to work. One guy taped the wall and the other removed & set up the brackets. After the rep found the studs he taped a plastic bag on the wall under the spot where the screws would go. Why? Because the bag caught the dust from the drill!!! Pro’s! I had bought sound bar brackets and they installed that too. He had set up my wires and covered them with a device. Then he took and tied up my wires to make it look super clean. Took 20mins start to finish. But I said 25 at the beginning. So what happened in the last 5mins? The rep asked for my remote and then made sure my entire system was set up. He showed me I wasn’t using my tv’s full HDR potential and then programmed all the inputs from my other devices. My expectations were blown away. The final product is amazing. I’ve already recommended them to my friends and family. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with our Geek Squad associate. He was by himself and we were surprised due to the size of TV and taking down our existing one. He flew through the install with ease and programed out remote to our X1 box and we were good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very pleasant experience. Showed up on time, very knowledgeable about my products. The technician knew exactly what I wanted , which made the experience a lot better. First time using Geek Squad. Would use them again and highly recommend there services to everyone. Will definitely use them in the future when I move and need everything reinstalled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that showed up to do the install was great. He got in and out pretty quick. I felt it was a little pricey since all that needed to be done was mount the tv. He didn’t need to set up or program the tv so I felt a credit should have been given since that was part of what I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing and informative. They communicated each step of the way giving updates on their arrival time. They installed the tv and mount onto the wall seamlessly and were very helpful giving me an overview of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the best two guys that have ever done work in our home. They knew their stuff and set up our new system in short order. Then they took the time to show and explain how to use the new TV and Sound Bar. Great guys, if I ever need the Geek Squad I hope these two guys return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I was notified a day prior to installation and again the day of the installation about arrival time. Service techs were very professional and fast. They were knowledgeable about the products and set up was complete and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Big TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were awesome! Friendly,professional, and explained everything so well. Made sure we understood all the info they gave us,and everything working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So pleasantly surprised!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon LaPlante was the absolute best! He was on time, professional, and so patient with my non tech ability. He was so nice and respectful and took the time to explain everything. Devon is absolutely the one you want to show up at your house! He made a stressful situation, stress free. He wrote tge book on how to treat senior customers! Thank you Devon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked everything up quickly and efficiently. They made sure I knew how to operate everything. They removed the old TV. They were professional, friendly, knowledgeable and so helpful. Great team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad team were great. They installed my TV wall Mount, Installed my new 55 inch Samsung TV, connected all my devices. They patiently answered all my questions before leaving. An absolutely awesome experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and friendly!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job of hanging the 85" TV above my fireplace. And gave great recommendations on what settings to use for best picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad men like kittens and cats!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agents had to visit my house two times, because on the first visit, the brackets I had purchased didn't fit the TVs I had. So, they recommended 2 new TVs and 2 different new brackets, and on that day, set up a new appointment for installation. They were very professional, very thorough, and explained things well, so I could understand. I purchased what I needed according to the info they gave me; I returned the items that didn't work, and purchased new items the Geek Squad had recommended. The men came back on the day of the new appointment, unpacked, and installed all the new stuff and, . . . took away the equipment I no longer needed! When they were here the first time, I mentioned that I was taking care of a Mama Cat and four kittens, and wanted to see the kitties. And, the Geek Squad men were very gentle and good with the kitties. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a fine job of the installation and set up. I was able to start enjoying my new tv in a short time. Very professional.

    I would recommend this to a friend