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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38653 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 38,653 reviews
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francisco did an excellent job installing the wallmount on my bedroom. He came earlier than scheduled and made sure that I was a satisfied customer with the word done. I have an older model flat screen and he ran into a few minor issues but managed to make everything work perfectly. Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionally Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and quality installation. Technician clearly explained the process, including a completion timeline, addressed our concerns, offered an opinion when asked, and executed on his promises. I would recommend Geek Squad services to anyone who’s looking for quality home entertainment design and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV he did a fantastic job and made sure every thing was working right. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked quickly and efficiently

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came in to mount the 82 inch Samsung 4K smart tv that I purchased did a great job. They came in, scopes out the wall and took the appropriate measurements to center the tv and place it at the perfect height, the guys were in and out within 30 minutes.very satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, and the tech who set it up knew all about it, giving me a lesson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Perfect Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived early in the time window which I really appreciated. They set up my new television, installed a wall mount for my existing 65 inch television and installed it. They made sure everything was working perfectly before they left. The installation of the new TV included making sure all my streaming services worked. Finally, they removed all the waste packing material. A great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived promptly, brought necessary tools, cleanly installed, mounted TV, spent time with me for use, cleaned up perfectly, answered questions. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is perfect excellent quality excellent picture very easy to learn remote is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 Inch TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV. Very respectful of property, and answered all questions. Geek Squad were able to use my old TV mount; so I was able to return the Mount I had purchased at Best Buy. It was a few days past their 15-day return policy, but no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gents that came were fantastic. Very good, very polite and technically spot-on. I will use their installation services every time for Wall Mount Monitors & TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team kept me informed of their schedule and expected delivery time. They arrived on time. They were very friendly and very professional. They worked quickly with confidence and obvious experience. They answered all questions and demonstrated how to operate the TV and wall mount. They cleaned up afterwards and carried boxes and trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came, installed and did their job perfectly. They were very professional and ready to answer any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services the guys that helped mount my tv were very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation agents contacted in a timely manner. Arrived to my home and assessed the situation. Came prepared with equipment and tools. Mounted my TV and provided feedback. As well cleaned up and dirt or items after the installment completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were fantastic. They had no trouble and were very helpful in teaching me how to use equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, professional, and courteous. Final outcome has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb insulation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient, courteous! TV and all equipment functioning wonderfully together. He made it easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…skilled and eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians knew exactly how to correct the problem caused by the first installation. They were courteous, efficient and competent. The sea gentlemen clearly were skilled and knowledgeabl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and experienced technicians. The worked quickly, efficiently and left the place spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

    I would recommend this to a friend