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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Could not be any Happier with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in a tight space, connected all devices. They made use of our whole house speakers and set everything up so it is simple for us to use They made suggestions for components that would achieve better results then those we had, and returned to store to bring them back. Everything we hoped to achieve was accomplished. Could not be any happier. Extremely knowledgeable and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word...Outstanding!!! Very friendly, knowledgeable installers. Went above and beyond by checking and replacing a speaker cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire experience from purchasing the television, DVD player, and mount to Kai and Kam installing everything and providing me instructions on how to operate it all was great. They were neat and cleaned up any materials left. They were also very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tv taken down from wall mount. New TV installed and everything working just right. Friendly guys did install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install my TVs were amazing. I think one of the guys name was Chris. They were awesome, extremely professional and easy to talk to. They went beyond my expectations and they are an awesome team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad to install and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic! Two gentlemen came to the house, installed it, and explained how everything worked. They were professional, friendly, and knowledgeable. It was a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and setup. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek squad to install and remove my old plasma that died on us. I wasn't very comfortable mounting my new 75' tv so I used geek Squad to help me out. From start to finish they let me know what time they will be arriving to clean up and finally the install. This service is so good they listen to me what I wanted to do how I use my new gear. I went over what I liked and disliked about what my family likes and they got it done in a reasonable time. Very professional during this time masks is a must cleaned up my area and took away our old tv as well. They gave me options on how I like the install done and we again talked about my custom install that day. So kudos to Geek Squad for making our day easy and fun what a great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were so knowledge and professional! So helpful with suggestions on placement and such. Knew it was a bigger job than we wanted to handle and so glad we had these two professionals handle it for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time hiring the Geek Squad...What a pleasant experience. They totally know what they do, and they do it fast and clean. Total peace of mind for you when it comes to installing a TV and do all the wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff installed my TV quickly and expertly. They answered all my questions and even programmed my remote for easy use with the TV and also the fire stick. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was wonderful! He mounted my tv and connected all my devices. He was patient answering all my questions. Very professional and knowledgeable. I would definitely call the Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional geek squad representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a phenomenal job mounting my tv and talking me through the process. They were both professional and had great input to my questions in regards to getting the maximum picture quanlity from this tv. They also had the other items i was interested in purchasing on their truck. The back yard ring camera and solar panel. This was such a great experience 10/10 would recommend these guys and the service to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were very professional and set up tv and sound bar and mounted the tv to the wall. They did a great job and were very knowledgeable. They even organized all my cords. Worth every $ to have the Geek Squad do your installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job installing my TV. They even went back after I requested to have the HDMI plugged in. Very professional to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the installer that put up my new Sony tv was a professional. He positioned and prosthetic tv to my exact specifications. Thank you Geek squad….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was so helpful and attentive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were extremely knowledgeable, very quick and very helpful in showing me how to use my new television. They were also very interactive with my 3 year old who had to be involved in everything, and know what everything was, so he could later mimic everything they did after leaving. I appreciated THAT most of all, because we lost my husband in August and he did all that stuff with Daddy. I also appreciated the extra time to be able to add all of my streaming services and making sure that I was able to sign into all of them. Thank you so much Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and set up our TV promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had the right mount for the TV. They did an excellent job installing and setting up the TV. Very efficient and personable. They were a great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad install and set up our new TV, soundbar, and subwoofer on a stone fireplace was the best decision we have made in a long time. They were so professional, friendly and helpful in getting the best viewing experience possible for us. What a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. The Geek Squad agent was able to use the wall mount device that was already on the wall. He hung the new TV after hooking everything up, taking care to hide all of the cords. Looks and works great!

    I would recommend this to a friend