Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38684 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 38,684 reviews
  • Rated 5 out of 5 stars

    Great Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used either Geek squad or MAgnolia people 3 times now. Very professional and very careful with my home. Would not use anyone else. They always seem to be able to figure out a way to get the job done. All of my installs have been in walls, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really quick and nice!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have nothing to complain about! They took less then 1 hour and set it to just the perfect spot on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of lg 65" c2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by the 2 technicians was smooth and efficient. Cleaned up all box and cardboard. Tv is aweome. Picture is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed my TV connect and mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making appointment for installation in Woodbridge store was great. Friendly experienced individual (Sandy) provided excellent customer service. GeekTech (Glenn) arrived on time. He was professional and good at communicating. Courteous and explained things before starting. I explained where I would like installation of the TV mount and he gave me 3 options within that room location. Glenn (geek tech) noticed I had new flooring and did not hesitate to put on shoe coverings to protect my floor during installation. All was done in a timely manner and he cleaned up around that installation. Made sure I was happy with service before he left. I highly recommend them and would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, friendly and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected me to YouTube TV. They did a great job mounting the TV and kept things absolutely clean. I was impressed. They were friendly and efficient. In setting us up on YouTube TV, one agent was very helpful in explaining how to use this subscription which was new to us. The other agent did the installing but was not good at explaining anything to us. We coud have used more h elp in the direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST BUY installer was very competent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install gentleman was very nice and explained everything he was doing. However, I was concerned when a crew of one showed up. The information on how to use the new system was less than thorough and I was sorry that my shorthand skills are no longer efficient. I went on line and saved the manual so I could review how to do things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mounting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time and installed the item to specifications. It was perfect in every way. The workers were courteous and valued my home. Did a great job and cleaning up. Actually they did not even make a mess installing it. Highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very much worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing! Team leader showed up first to scout our home and the installation location and then the proper number of team members showed up to correctly finish the mounting of the TV and installation and setup. We had a tricky path to our basement wall and they figured it out. Took TV out of box, and safely moved it. And they even took back the box so I wouldn't have to worry about discarding it. Will def. bring them in again for any work I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No matter what GEEK SQUAD came out they are marvel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what GEEK SQUAD came out they are marvelous! They really know what they are doing to my amazement… Thank you so much GEEK SQUAD I really appreciate your service. Have a blessed day, Luci

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People installing TV were efficient and professional. They were on time and did a neat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two geek squad personnel arrived within the designated times and quickly and professionally attached the mount and tv on my patio. These guys were an awesome team! They were personal and kept me informed, made sure everything was working properly and then walked me through to ensure I understood operation. Very impressive and muchly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation! Team was neat, professional, and provided insights into the TV that otherwise would’ve been difficult to understand… Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wondered if the $250 price tag was a bit too much but as soon as they left I knew I got my money's worth. The two men that installed the TV were on time, courteous, knowledgeable, and cleaned up after themselves, in addition to wearing shoe coverings as soon as they entered. They were swift and precise in installing the TV's wall mount and then the TV itself. I wouldn't hesitate to use their services again or recommend them to one and all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional, courteous and got right to work measuring to make sure my TV would be centered and placed right where I wanted. They were quick and cleaned up when done. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent installation is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv above fireplace and cleaned/vacuum up dust, removed boxes and wrapping afterwards. Excellent quality service and professionalism. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be any Happier with geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in a tight space, connected all devices. They made use of our whole house speakers and set everything up so it is simple for us to use They made suggestions for components that would achieve better results then those we had, and returned to store to bring them back. Everything we hoped to achieve was accomplished. Could not be any happier. Extremely knowledgeable and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad install my new 60" TV. I had just moved into my home and I didn't want to risk messing up my walls or the TV I just bought. Geek Squad called the day before to confirm my appointment and showed up on time the next day with another call beforehand. The technician asked me where I wanted the TV mounted on the wall and even confirmed it using painters tape to show how it would look. After confirming that is where I wanted the TV he then began setting up the mount and before I knew it the TV was on my wall. He then showed me how to adjust the TV on the mount. He also programmed my TV to be set up with my cable and PS4 ready to go! They even vacuumed where they created some dust after drilling into my wall. Very happy and would have them come out again if I needed another TV to be mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They went above and beyond my expectations!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people the Geek Squad sent to my house to mount my two 85” televisions were not only professional but well trained, quick, friendly, polite, careful not to make any mess and they were very detail oriented. As a women, I was especially thrilled to see one of them was also a women. She had these beautiful long manicured nails and I was totally blown away by how she was able to do what is typically a guy job and then do it so well and effortlessly. For example they both installed wall mounts in each of the two rooms and she was done installing her wall mount before the guy was!!) and she had like zero problem lifting an 85” tv. They were both very professional and very good at what they do. This was my first experience using the geek squad and I will definitely use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    43” Samsung TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad contractors that mounted my tv were professional, knowledgeable and considerate of my home. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionally Installed My TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and quality installation. Technician clearly explained the process, including a completion timeline, addressed our concerns, offered an opinion when asked, and executed on his promises. I would recommend Geek Squad services to anyone who’s looking for quality home entertainment design and installation.

    I would recommend this to a friend