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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1410 Showing 28,181-28,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv as well as an under-cabinet radio and CD player efficiently and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered on time were very professional. Overall great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly And knowledgeable and quick to install the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and did a great job. They were very professional and precise with the job. If you want the job done right use the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on Brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always do a great job and are such professional. Will keep using geek squad in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rocky Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few GeekSquad visits the many complicated parts of our home entertainment system have been performing adequately.the mounting part was easy compared to getting various features to work as designed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians worked hard to install my new TV., working in tight quarters. I salute them. I wish they really would have stayed to thoroughly set up the new TV though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thorough mounting and connecting on my wall. Something I could not have done.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 1 out of 5 stars

    Poor Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 85” tv and premium mounting service that was installed on 5/28/21. I asked the Geek Squad techs if they were going to hook my HDMI and optical cables to the tv that were laying on the floor right under it. They told me that I only bought the basic tv mounting that only includes mounting to my wall bracket, plugging into the outlet, and hooking the tv up to my internet router. I didn’t bother to check my order and just told them to finish what they thought they were to do. Later that evening, I checked my order and found that I had actually paid for the premium tv mounting which included hooking up all of my cables plus programming my Harmony remote and a bunch of other connection services to streaming devices. I am extremely disappointed that these lazy techs lied to get out of even performing the basic connections I had paid for. Very poor service by Geek Squad!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stand adjustable and perfect height and does not take much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time and helpful with setup. Friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and professio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always my service was outstanding. The technician went above and beyond in helping and I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever ..............................!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the technician came in did the install and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you so much.he was amazing, very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and set system up where it was questionable for TV to fit but they got it done with little effort thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional and knowledgeable in product specifications and operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work this is my third review saying the same thing highly rated and recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an awesome job! Not only set up TV but also hooked up Receiver and streaming apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tight places

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv mount was just what we needed to fit our new larger tv in a tight space. Love how it swivels so we can view from multiple angles.

    I would recommend this to a friend