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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1411 Showing 28,201-28,220 of 38,693 reviews
  • Rated 3 out of 5 stars

    TV installer should be given more information for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installer wasn’t told to bring an HDMI cable with him or a TV screen bracket, even though I was on chat with Geek Squad 20 minutes to set up the appointment. Luckily he had used ones in his truck. The installer didn’t cover his shoes or wear a mask. He only cleaned up the dust from drilling holes in the wall when I asked him to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Did the job connected everything, checked everything To make sure it was working properly. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....................................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job connecting the tv and installing the mount BUT it was a little high and I would really like it to be lowered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed the botched tv mounting a so called handyman did. They were professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when not subcontracted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if actual BestBuy Geek Squad -I had problems when BestBuy sends a subcontractor instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of sound bar attached to tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and on time. installed and wired sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of TV wall mount was seamless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad experience as usual very satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame 85-in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job melting the TV again good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and prepared for install. 5stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my computer monitor quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected and mounted my computer monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an amazing job installing my tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar mount and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad workers were fast, friendly, and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and clean job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of having our product installed was absolutely worth it! The guys were super respectful and cautious of my furniture. Also very polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad were timely and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came at the beginning of their 4 hour block, mounted the bracket and TV. They even wore booties and vacuumed after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional install job for our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hooking up my 50inch bedroom TV and sound bar. Very happy with my new setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that most of the individuals that represent the Geek Squad are hospitable, professional and provide quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv perfectly. Very happy with their performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Glove, which install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mounting service, I brag to everyone in my family and they've all purchased thru best buy for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs set up tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television and connected it to the sound bar.

    I would recommend this to a friend