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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1417 Showing 28,321-28,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the tv were so professional and gave great tips for using the tv. Too bad the tv is technically a dud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad tech's, where polite and cleaned up, good customer service made sure I was satisfied with the install worth the money for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very friendly and knowledgeable. They installed mu TV and soundbar quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GVA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, great communication,and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the rtechnician who, for an additional charge, put the wiring behind the drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job mounting my 65" TV and my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mount. Can rotate the tv in different directions. Seems sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome, hooked everything up, set up our new tv AND patiently ran through everything with us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out on time, installed the TV quickly and took away all the mess. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall mount with 24 in" studs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy Tim I think his name was, did a Great job. Very happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s installed all devices in a timely and secure manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy really knew what he was doing when he mounted our Tv and the mount. So fast and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the 2 tech that came in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alton and dalwin were very very professional answered all our questions and had a GREAT ATTITUDE AS DID DAN THEIR SUPR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome people and awesome service. They were very genuine and kind/positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very good and hard working, detailed, teamwork.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    "Thumbs Up" to Geek Squad for TV install & setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery of my new TV and the Geek Squad guys were very particular about everything from unpacking & installing (on my heavy duty mount that sits on my a/v console) to hooking up my other components. We went over the LG remote buttons, and how to navigate the TV menu and various features. My old tv was from the Dark Ages, so they were really patient answering my questions when I took over the remote. No mess left in the house either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad restored memories that will remain with our family for a lifetime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted the new tv on our stone fireplace. They got it up there and level but they mounted it over one of the 2 electrical outlets. They should have asked us if we wanted it higher so as not to lose the plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and hooked up/mounted everything needed for our new tv and soundbar. Clean, professional and thorough. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his partner were great! Very interactive and have great recommendations

    I would recommend this to a friend