Customer Ratings & Reviews

Mike and his partner were great! Very interactive and have great recommendations

I always use the Geek Squad - they are knowledgeable, explain the use of the product and do a good job.

Geek Squad Agent David went above and beyond setting up my new Sony 75 inch tv in the movie room . It came out perfect

Excellent customer service. Mounted tv and set-up with explanation on how to navigate thru the smart Tv features.

The agents mounted my TV correctly and set up remote controls. Timely service.

Ran into problems but the team was super courteous and help get a resolution we could all live with.

He did a good job!! Would use his services again. Thanks

The installer from Geek Squad, Tim was professional and knowledgeable about the TV mount. Excellent work!!!

Michael from the Geek Squad was awesome!! He was very, very smart and knowledgeable. I would definitely use him again.

We have Total Tech Support and love it. I am not a skilled DIY guy and would never want to attempt to mount a 65 inch TV by myself.

The technicians did a great job mounting my TV and making sure everything was working properly.

Agents were great for television installations and oven unit service.

The agents came out to mount a large screen TV over our fireplace. They were very professional and had it installed perfectly

Awesome service, very helpful friendly and knowledgeable

Great service, friendly staff. Unmounted and remounted at new place. Did all in a single day.

Great experience with tv installation! Workers were polite and efficient.

Technician installed a Sony XBR-65X900F (65”) but did not know I had paid to have the wires installed behind the drywall - even though I had paid for premium service. When he arrived he told he did not know I wanted the wires hidden but would do it if I bought a kit. I rushed out to Home Depot to purchase a behind the wall kit on Black Friday then came home - the rest of install went without incident. Today, I took down the Sony TV because the picture was less than stellar and purchased a LG OLED 65” - I might require Best Buy to come back to install this TV but this time all equipment is LG. LG 4K blu-Ray, atmos soundbar, rear speakers and OLED. I was disappointed that I paid for the premium service but the technician had not been informed - he was rushed to complete the job because he was only told he was doing a normal install. I felt a little short changed considering premium entails more than a regular install. TV updates were not completed and remotes were not programmed, if a customer pays for premium service they should receive it not be told by the technician that they didn’t know.

The instillation went smoothly and they made me feel comfortable. All of them were knowledgeable friendly and courteous. Will cotinue to use this service

Excellent service very professional. Answered all of my questions. Would welcome them back.

The Agents from Geek Squad were friendly, professional, knowledgeable and they installed 3 TV's and were so clean you never knew they were here.Thank you