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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1419 Showing 28,361-28,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Install and setup perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech made putting the 77" television properly on its wall mount a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled and knowledgeable agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knew what they were doing when mounting the TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I will use it again. 12344566788999

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff worked quickly and professionally making the installation process seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came to set up my new TV. They were so nice, very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was awesome. Torrey knew what he was doing and would definitely ask for him in the future when the opportunity arises to use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I move my old TV into a bedroom and had a wall-mounted. This wall mount system works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need follow up visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hung tv and connected it. It needs to be raised on the wall and the agent didn’t have a tool. He has yet to come back. Been three weeks. Also tv is not working well. Bad picture and keeps blacking out. I need the follow up visit to fix this. Might be the receiver or a cable. I have purchased both and am WAITING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my 85 inch tv effortlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very knowledgeable. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of hanging my TV and installing my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t hestitate to use this service again. They stayed until everything was perfect, and gave me contact info in case any quest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geeks helped an old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so polite and helpful. Knew what they were doing. Got me up and running well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Rose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rose did great. She had to redo what the prev representatives didn’t do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Johnny mounted and connected all of my devices and made sure they were working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding! We have had an excellent experience w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! We have had an excellent experience with the geek squad. They are pleasant polite and knowledgeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mounted OK but very late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did eventually mount it over a month after I bought it and then ended up picking it up myself almost a month before you arrived after three no shows to mount it. They did do a good job mounting it but it had been "installed" (programed) by Dish TV because I couldn't wait that long to have a TV in our new home. (Left our old one for the buyers of our prior home).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very helpful. They new what they were doing remounted my old mount and made it secure. No complaining and got the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable and didn’t take long to do it.

    I would recommend this to a friend