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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did an awesome & quick job installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did N amazing job getting my TV mounted and installed. Very personable and professional. Made sure we understood how the unit worked and we’re very satisfied with their performance & professionalism...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TVs quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had Geek Squad mount our new inside tv and our patio tv! Did a great job. Personable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer and Wonderful First Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in good hands! The Geek Squad folks came as a duo during the selected timeslot and guided me through the process of how they were going to connect and mount the TV. I never did a wall mount before so this was brand new to me and they patiently explained me how they were going to do it and what decisions I had to help them make. In about 2-3 hours time, everything was set up and ready to go. They even taught me a few tricks with the TV and connected all my other devices (Apple TV, sound bar, Switch) as well. I'm so glad I called and had them do it. Saved me so much trouble and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job of handling the tv with care & putting it in a better position on the wall than l previously had. Also was helpful in making sure l had it setup & working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big TV and Geek squad did a fantastic job mounting it on my wall. They are so professional and courteous. Explained me everything in detail and answers all my questions with patience. I highly recommend GeekSq for all installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service would reccomened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my TV, I had a 77 inch OLED tv mounted. I did not want to have to hang it myself, did not want to risk damaging a $3000 tv. They did a great job and go everything programmed and hooked up for us. They were professional and very helpful. The only issue is that there is a super tiny micro chip in the screen that I did not see during installation. It is only seen if you are within like 2-3 feet of the screen and it is off to the bottom right of the screen. Not sure if it came like that from LG or if it was done during installation. Not a huge deal but that is my only thing I could think of that I was kind of disappointed in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gives excellent service. They are very reliable and I would highly recommend them. They installed my tv and receiver very fast and they are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable, Efficient, and considerate of my tim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called 24hrs ahead to confirm a smaller arrival window, and also called me as they wrapped up their previous install. They were knowledgable, efficient, and they we're good conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Televisual Triumph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a devoted connoisseur of all things cinematic, I sought to elevate my home theater experience to dizzying new heights – quite literally. And so, I turned to the trusty Best Buy TV Mounting Service, a perk that comes free with my esteemed Total Tech Membership. Little did I know that I was embarking on a breathtaking adventure that would forever change the landscape of my living room. Upon summoning the TV Mounting wizards from the hallowed halls of Best Buy, I was greeted by a team of professionals who exuded a level of expertise and enthusiasm that would put the Avengers to shame. Armed with an arsenal of tools and a shared mission to bring my televisual dreams to life, they approached my beloved flat-screen with the reverence and precision of a team of Swiss watchmakers. As I stood in awe, the Best Buy Mountaineers scaled the towering heights of my living room wall with the grace and agility of nimble mountain goats. Their movements were as fluid and harmonious as a well-choreographed ballet, with each member of the team playing their part in perfect synchronicity. In the blink of an eye, my TV was mounted securely and majestically, as if held aloft by the mighty hands of Atlas himself. The level of precision and attention to detail displayed by the Best Buy crew was truly awe-inspiring, leaving me convinced that they must possess some form of telepathic communication with the spirit of the wall itself. The pièce de résistance of this televisual transformation, however, was the meticulous cable management. The once-tangled mess of wires that haunted my nightmares had been banished, replaced by a pristine and orderly arrangement that would bring a tear of joy to the eye of even the most hardened neat freak. In conclusion, the Best Buy TV Mounting Service, generously included with my Total Tech Membership, has proven itself to be the superhero team-up of the century. My living room has been transformed into a cinematic sanctuary, and I can now bask in the glory of my wall-mounted TV, safe in the knowledge that it has been expertly installed by the finest mountaineers in the land. Bravo, Best Buy, you've truly outdone yourselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the service installation and his knowledge of the product I had purchased. He explained how I can get the best ways for me to get optimal use of the television I purchased. Thanks for a wonderful experience Rob.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nary a single issue at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs installed two 70" flat-screen TVs..The also installed it's attendant articulating wall mount..Everything went flawlessly on my installation (s)..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Technicians were quick and professional. Arrived on time cleaned up all debris and reviewed operation of new tv. Would highly reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional geek squad representatives

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a phenomenal job mounting my tv and talking me through the process. They were both professional and had great input to my questions in regards to getting the maximum picture quanlity from this tv. They also had the other items i was interested in purchasing on their truck. The back yard ring camera and solar panel. This was such a great experience 10/10 would recommend these guys and the service to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional while being very down to earth folks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed all my TV's and sound bars were punctual and professional...they were so knowledgeable and easy to talk to as well I highly recommend you ask the squad to install every piece of tech u have in your home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was knowledgeable and experienced. they worked quickly and efficiently. i watched as they installed the tv wall mount, 55” tv, cable box and dvd player. all i can say is i’m glad i let the professionals do the work. worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be any Happier with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in a tight space, connected all devices. They made use of our whole house speakers and set everything up so it is simple for us to use They made suggestions for components that would achieve better results then those we had, and returned to store to bring them back. Everything we hoped to achieve was accomplished. Could not be any happier. Extremely knowledgeable and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviceman of the Year = DON BRANDON!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of confusion about installing our new television, we received not a five-star service rating but a TEN STAR! DON BRANDON made the installation and did a fantastic job. He respected our personal property surrounding the product. But, the most amazing task was modifying our existing wall mount His experience saved having to repair the wall for the new mount. He was also able to teach us how to properly use the new remote correctly. Please double thank him for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made the TV installation a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agend mounted and connected my TV to the streaming devices, great service. A 5 start for their professional work. Mike and team even provided recommendation about the wire setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my 75" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who mounted my 75 inch Samsung tv above my fireplace mantel were just fabulous. they could not have been more professional. I am so pleased. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional People-Geek Squad Has my Vote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and put up 3 TV's for me. Great guys, very, very fast. Full set up, hooked up my apple TV's, RokuTV's and my cable boxes. Everything worked great. They did all 3 TV's in about an hour. Very professional.

    I would recommend this to a friend