Customer Ratings & Reviews

Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

Have been using the Best Buy Protection plan for a year now and it's really good. The installation is included when we bought the TV. The geek squad set up the TV and did it without any hassle. Highly Recommend!

The agents removed and installed a new projector. The agents that came were exceptional. Later I had universal remote programmed. Agents are super and I would not hesitate to have Geek Squad come again. I will continue to call when I need help with electronics or other.

Agents did a fantastic job setting up mount and TV. They explained everything well and did not leave until we understood how to use eveything. Great guys!

They were professional and did a good job! No issues at all!

I had to Geek Squad coming to install my new TV. He was able to use the bracket I had for my old 47-inch to fit my new 55 inch Sony. He did it at a much better height that I had the previous one so it is more comfortable to watch and he set it up so that I could immediately start enjoying it with very little instruction I was very satisfied.

I REALLY DIDNT WANT TO SPEND THE MONEY BUT SO GLAD I DID. MY HERO HUSBAND HAD THE OLD ONE HANGING CROOKED AND LOOSE. I FEEL COMFORTABLE ADJUSTING THE TILT NOT TO MENTION A PAIR OF KNOWLEDGEABLE MEN DOING ONE FABULOUS JOB, CLEANED UP WHEN UNBOXING ETC...PERFECT JOB

The two guys that came out to install a full motion wall mount for me were great. On time, professional and thorough. There was one little thing i had to call them back for, and they were just as good the second time around. I was nervous using Geek squad after seeing some of the reviews. Thankfully my experience was a good one

Very happy and satisfied! The Geek Squad came on time as scheduled. They were very professional and knowledgeable. The installation went very smoothly. I'm glad I got Total Protect for this purchase.

My new TV is great. I love the picture and ease of setup. My only issue is with Sony and AT&T TV. They do not have the app so I used an AT&T TV box and it works well. I also love the audio from it as well. No need for elaborate audio equipment.

The crew sent to my home to install the TV was extremely professional! They installed the television and perfectly centered the tv above the mantle. They even went above and beyond to make sure all trash, dust, and nails were cleaned up!

This is the second time I’ve had the Geek Squad mount & setup a large screen TV. I am even more impressed this time. The service people did a very complete and very professional job. Not just with the setup of my TV but also integration of a new 4K Blu-ray player, DIRECTV plus all the remotes (which were numerous). From person experience I can say, experimenting with the connection of unfamiliar technologies is fraught with problems. Save yourself lots of headaches and get the best from the hardware you’ve bought. Hire the Geek Squad rest assured the job will be done right.....the first time!

Excellent! They installed it efficiently and made sure all my apps were working. They were friendly and professional. Could not ask for better service. Very knowledgeable.

Excellent service and very Knowlegable highlly reccomd

The guys arrived promptly despite the snow, and they knew how to set up the mount and television. They listened to me and had a sense of humor. I appreciated the tutorial of the remote control features.

Rudy with the GS @ Myrtle Beach Store was awesome in every way possible in my book! As with my salesman at the store where I bought the Sony A9G, I also felt like I hit the lottery getting Rudy as my GS tech. As I stated when writing a review for David, my salesman, I almost never write reviews for anything, but when you get a person that goes out of their way to do the little extra things, I feel obligated to praise them! I'm a Self Employed work at home guy that sells my services in the freight business, so I know a thing or two about doing the little things for customers just to make sure they're happy. GS has already been to my home on 4 different occasions for wall mounting my TV's and setting up my new computer, and this makes it the 5th time. There's only 2 guys I've had the pleasure to work in my home, and RUDY is one of the 2!!! Even vacuumed my floor before he left, never had that happen before? If anyone is looking for GS services on wall mounting their TV, ask for Rudy and or AJ, you won't be disappointed!!!

The gentleman that installed, my TV were very professional and very courteous. Yv is great

Both the gentleman were very professional and mounted my television perfectly and also recommended other for better experience.

The installers were great. Very friendly and very professional. They encountered a few problems which they were able to quickly solve. So often this is not the case, so I really appreciated it.

Agents mounted tv, set up sound bar and speakers. They made sure I liked placement of tv, as well as everything was functioning correctly. Very pleased with the service.