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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1422 Showing 28,421-28,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job, making sure we were happy before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was informed and knowledgeable on all my devices. They did the job professionally and courteously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Dominic! Very professional and quick! His installations and service calls have been awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was here on time and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and helped me understand how to find programs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and helpful Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new TV. Technician took time to explain aspects of the TV and helped hook it up to the existing internet. Technician was on time and let me know he was on his way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, prompt and on time. Very knowledgeable about the Hisense 75 inch HD TV various features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job not finished.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not able to connect my TV. Needs to return to finish the job and connect the computer cable to unit. Also the agent didnot connect all my devices to my TV

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Install not by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup done by Premier and they were good, but wish they had done more adjustment of system to get more color and contrast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install done correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my 75 inch TV to the wall. and made all connections the way I wanted them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, efficient, professional, courteous, and knowledgeable. All I could ask for…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, and great service! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Geek Squad services for mounting just makes sense for a product this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and conected it all. The full range motion is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Samsung TV did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly people knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Glad we have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is awesome. Great job mounting and connecting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. On time. Excellent job. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wick and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad is GREAT! They are so professional and knowledgeable! Love’em!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees were great, friendly, and made sure to address all of my concerns & questions. Mounted my 70” TV with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! As promised. Great Experience! We will use the Geek Squad Again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit to hang my tv. Recommend to others for hanging their tvs on the wall.

    I would recommend this to a friend