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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1426 Showing 28,501-28,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is the best service man I have ever had. He's fast and wants to please. I've had him three times in the last 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a quick orderly fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase geek squad for all major purchases. Everytime we've needed to use the service we haven't had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, respectful, cleaned up after the install and answered any questions we had. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very thorough and polite kept informing me of what he was doing step-by-step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, thoughtful and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV after determining that the mount i had would be inappropriate and providing an alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Smooth cordination and no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did their job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv like they were paid to do but when they took down the other tvs mount bracket they threw the mounting screws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set everything up for us and bundled all the wires together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly trained professionals and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do knock the Insignia brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was budget friendly, and the Insignia Best Buy brand has never failed us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs, were professional and did a great job. Other than being late and not calling to let us know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Sony installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job mounting my 85” Sony tv and made sure all was connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable with their products. Extremely polite and respected for older customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very efficient & knowledgable. Helpful with all questions that were asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full motion really help out with tilting the tv where you need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. everything works great. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous...knowledgable and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved the TV so quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and came in and moved our tv from one wall to the next. Took less than 30 min. Quick and easy

    I would recommend this to a friend