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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1428 Showing 28,541-28,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation was quick and with no issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and the technicians answered all my questions and concerns. Everything was left clean and operational.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job of mounting our new tv. Only reason I gave 4 stars is because they were over 3 hours late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service at newly constructed property. Worth the cost to get professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and well worth the money to have everything setup correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always neat and clean. Geek Squad always provide awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was cordial and professional throughout the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love and just sized down to a smaller spot, so love how mounting made so much more room in the apartment

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed...but not set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Totaltech so I could get the Samsung TV delivered, installed in the wall mount and set up. The TV is mounted, etc. but the tech did not actually set it up for my wife and see that it was working correctly. Now I am 3 weeks away from another service call because I cannot get it set up properly. Disappointed in the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were great. They were in and out very quickly and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always and very helpful. Tech was the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time and the service was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality work and friendly service, as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t used Geek Squad before but these guys were do efficient and neat and helpful. I would not hesitate to call Andy (James) and Steven again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was excellent and quick. They connected and explained their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs miunted the tvs with out a problem. Watch out for the additional costs though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i hired geek squad to install my new tv bracket. Both agents were knowledgeable and were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my big screen TV. Easy to install. amazing image

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful, answered all my questions l. Cleaned up after them selves. Very friendly I love using geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick response wall mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, they came in record time. Arranged online the day before, wall mounted following morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and I could not have been happier. Everything from arriving on time to quick installation was perfect.

    I would recommend this to a friend