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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1439 Showing 28,761-28,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. They also recycled old items I didn’t need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of Audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared from the Arrowhead Mall store was terrific, patient, professional and meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were nice. Installed with no issues. Wore masks which was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. Everything was perfect. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed a Samsung 75''. They were on time, friendly, clean and very professional. Great Service!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Quick delivery and set up. Definitely reccommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install of all items plus installers was very respectful on there work and inform every part of the install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete job by the original tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not a problem. The tech was knowledgeable and very polite. He told us we needed an updated cable box which I went the next day to exchange. He told me to E-mail him and he would come back and connect with instructions on how to use. I called him x1 and e-mail him x2 with no response after 3 weeks. I then went back to Best buy and they arrange for someone else to come out and the job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted new 55 inch TV and connected cable. Agents very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, clean and very friendly. Answered all my questions and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and helpful made sure I had my tv how I wanted them set on each area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, efficient, and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job and was very professional. He even helped recommend a wall cable kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv installed and set up swiftly with professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the tough job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65” 50 pound OLED LG, could not lift to get it mounted on the fireplace. Geek squad did a great job, fast and polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old wall mount, installed the new one and got the TV exactly where I wanted it. Quickly and professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad’s work was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our 86 inch TV. It’s well worth the price. They connect it to our surround sound and our other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Rep from the Parma Store Raymond was amazing!!! He was super fast and extremely informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, knew exactly what was needed, gave great advice and completed the job quickly and cleaned up afterwards. Gets my top rating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came to my house was great! Wrapped every wire together, hung the TV and went above and beyond to make it work and look good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a call-back for a very minor fix. The Geek Squad came the day after I requested service and made a quick repair.

    I would recommend this to a friend