Customer Ratings & Reviews

The crew arrived as scheduled and completed the installation in a timely manner. They answered all our questions, and were courteous and polite. Very pleased with overall experience.

The Geekers did a great job. We already had a heavy duty wall mount for the set we were replacing, but it turned out that the mounting hardware on our new TV was placed far lower than on the set we replaced. So the guys completely removed the wall mount and re-installed lower it so that the new set’s location was perfect. They then reconnected our HDMI cables, programmed our cable remote for the new set, and tested everything. Finally they cleaned the room completely and even carried our old TV out to my car so that I could re-home it at a friend’s house. Very professional, and very friendly.

These guy's had me mounted up almost twice! We tried to park a 77" TV on the mount but the mount was too small for it and could not be changed. Anyway, we're back to the 65" which they had mounted within 30 minutes including getting DirecTV online, mounting the soundbar, marrying the bass, etcetera, etcetera. A few minutes later they had cleaned up the den, shook my hand then hit the road!

This tv mount / 75” tv wAs installed by Best Buy. I loved it. The salesman recommended we purchase the tec package because it was actually cheaper and saved us about $250 for things we were having them do and it’s good for 1 yr. It’s great! The guys came to put together my tv stand, installed the wire thing in my wall so you can’t see the wires, then installed the tv mount, mounted my 75” tv, connected everything up, got my cable working, gave me a quick lesson, took my Huge monster dinosaur big screen tv with them, They did everything from start to finish. When my husband got home from work he was able to relax. So convenient. We will do this all the time now. Highly recommend.

Very knowledgeable workers. Showed up on time. They explained everything and the installation was incredibly good. What a nice service Best Buy offers at a reasonable cost. I am 65 year old female so there was no way I could do this myself. I would recommend this service to anyone wanting to mount their television

The men were very professional and knowledgeable about what they were doing. They were here before the time they were scheduled and they called first and asked if I wanted them or they could wait until the scheduled time. I told them it was OK to come and they did. They were in and finished the job before I even knew it. They instructed me on how to use it and they cleaned up after themselves Great people.

The agents dismounted and mounted my new TV in a very short time, as they were very efficient and completely professional. They also hauled away my old TV, which was quite helpful.

Awesome geek squad techs. Installed wall tv stand and tv over fireplace. Very Professional, will be calling for another wall mount.

I am so happy that I paid additional money for Geek Squad to set my tv and equipment up. They did an amazing and professional job. Was done quickly and looks perfect. They techs were super friendly, polite, and very professional. Well worth my money. They set everything up and all I had to do was click the remote. Even got my apps set up as well. Doesn’t get any easier than that. And I know my equipment is set up correctly and working at its best possibilities. Looks beautiful and so professional. Perfect! Pay the money and let them do it right.

The agent mounted my 5 TVs on the walls. installed my equipment. And program it. Then explain everything to us. The agent is very respectful, knowledgeable super nice. The whole experience was excellent I recommend it 100 %

Love this wall mount. Fits TV from 42”-90” and will hold up to 150 lbs. It can be extended almost 7 inches and rotate the TV screen to either the left or right if needed. Also easy access to the connecting cable. Perfect for the space we have!! The Gerk Squad recommended the height and installed it and the TV. Very courteous and efficient.

Once my install mess was figured out the Geek Squad delivered and installed my TV. What would have been a hot mess with my husband was a 20 minute process with Geek Squad. They were friendly, professional, quick and knew exactly what they were doing.

The agents connected all my devices needed to run my TV. I was pleased with their efficiency, knowledge, and ability. They made sure everything worked well before they left.

Troy & Kasey with geek squad did an amazing job installing our motion mount & oled tv!! They were super professional & knowledgeable & nice!

Two agents did a fantastic job installing a bracket and new TV over a mantle. There wasn't a speck of sawdust left. They moved the old TV, took all the packaging, set up the channels and wifi, explained how to use it, and left me with a big grin on my face. I will never try to install something myself again. Makes my Total Tech membership worth every penny. Plus, I have paid for the membership in savings every year I've had it. Thank you Best Buy!!

The installation and setup itself were excellent but there were a few issues that make 3 stars the most I can give. I knew exactly what tv I wanted when I came in and saw that they were in stock in a display. I told him I wanted it delivered and mounted and he rung me up quickly. That is where the communication aspect broke down. Considering the price of the delivery and mounting, I incorrectly assumed that the actual mount was included and the associate in his haste neglected to inform me that it was not. The morning of the delivery, the driver called and informed me that there was no mount and that it would be an additional charge or I could reschedule after I had my own mount. My next available off day was 5 days later so I went ahead and purchased once that he offered. I did eventually get the price of the mount refunded after speaking with a manager but in hindsight, I would have just had regular delivery, bought my own mount and had someone else install it which would have saved me another 50-70 dollars.

Best idea ever!!!! The gentlemen knew what to do and was very courteous! Job was completed in no time once they were scheduled and here!

The agents were on time. They were very professional and knowledgeable. They unpacked and mounted the TV on my wall. They made sure everything was working properly and answered all my questions.

I can honestly say the delivery, unboxing and wall mounting of my large (and HEAVY) tv was the BEST installation experience I have had from any retail company. Justin & his team showed a professionalism and friendliness that went beyond just getting the job done. Even though there were problems with the television itself, he made sure we were taken care of by arranging a replacement, and coming back to complete the job himself. I wouldn't hesitate to use Geek Squad for ANY delivery & installation job after his excellent experience. I only wish other companies showed this kind of dedication and respect for their customers.

The 2 young men were efficient, knowledgeable, polite. They answered questions and took the old TV and boxes with them.