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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1442 Showing 28,821-28,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    The installation was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service I appreciate Sean for his assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV's were mounted to the walls. my sound bars were left sitting on the boxes they were shipped in. Not exactly the end result i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and prompt. Did a really good job mounting a 85” TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that showed up were cautious, but i wish they cleaned up after putting up the TV... oh, ne ready to keep the TV box for additional 14 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tilt feature. I can be sitting on the sofa or standing in the kitchen and with the tilt feature, it is always a perfect angle for viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby had also installed a TV in the past for us so I was pleased to see him again. He is courteous and professional while going about the job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for inviting us into your home again, Gardener! We're happy to hear of Toby's great service and look forward to our next opportunity to impress.

  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and hooked up the sound bar that we had and did a great job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy used a third party to do the mounting. They hit wiring in the wall and damaged the opposite side wall in my bedroom. The BB person who sold me the TV and equipment was out of the country and trying to deal with others was a mess. Trying to explain to one of the representatives off shore was useless, and trying to figure out who to deal with was not fun. If you use BB, make sure you have access to a single point person who is willing to navigate BB's maze of support people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value add to the totaltech plan we had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance deal around and much better than carrier based insurance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation done quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television quickly and hid my cords with perfection. The agent took the time to explain what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how long it took to get an appointment but follow up was quick and service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was terrific, don't recall his name. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad adjusted my wall mount & Chromecast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional, helpful and knowledgeable; they solved my problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third party installer...not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    left out several features/connections....a third party installer not GeekSquad people. Also, not very personable. had to do a recall to actual Geek squad to get things fixed correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best guys in town, clean and knowledgeable, leave you with all kinds of information to maximize your purchase, and enjoy all features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best TV Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rack mount are very durable, flexible and holds very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superfast and professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hardly took 10-15 minutes to mount the tv. Very professional and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a peace of mind. Highly beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that hung the TV did a great job! They even gave me their contact number if I found any questions. Top notch!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell and DJ were very knowledgeable and professional.

    I would recommend this to a friend