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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1460 Showing 29,181-29,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    my home in 2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made my new tv awesome have a good day in dec 2023 in blaine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Record Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a busy day and the geek squad didn't keep me from it because they were on time and got the job done in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up quick, took them longer to catch up and see how they were doing then to mount it. But it was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with scheduling and install. On time and done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the wall mount was exceptional and the Tech install was top notch and without delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up to hook up everything were great. Very friendly and courteous. Felt like I knew them personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with purchase under total tech, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,very thorough, and knowledgeable. Glad i went with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for my wife's work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet received the laptop but with all the reviews that I have read on it, I know that it will fit the purpose that I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me set up in no time. Could not have done it myself, period. Set up and working fine. Well worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The second time around, was much better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had to come back to fix the mounting. They were able to re route cables so the tv could lay flat and they fixed the cable hookup to right HDMI port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! On time, friendly and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys made sure everything was right and cleaned up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad service install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad techs arrived and completely mounted tv to wall before detecting cable cord was not long enough and we needed to purchase another to keep from being seen. We agreed to purchase for $29.99 a cover to conceal cords and was adhered to sheetrock wall after which wall was damaged from paper tearing. Looked horrible!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s Best Asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We specifically go to Best But to take advantage of the incredible service from the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad is Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full delivery and mount! Friendly and respectful of our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suzie's on top of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, led by Suzie, exceeded our expectation while installing, connecting and providing instructions for our new LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad came in and did an exceptional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and mounted the T.V. perfectly. No complaints here. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great on tv installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular. These guys were real pros. Made good suggestions and executed flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't make 1st mounting appt but service was excellent when they came.

    I would recommend this to a friend