Customer Ratings & Reviews

The team was amazing and informative. They communicated each step of the way giving updates on their arrival time. They installed the tv and mount onto the wall seamlessly and were very helpful giving me an overview of the product.

The agents mounted my tv easily and we truly appreciated how the agent used blue tape to show us where the tv would sit after they mounted it. He even centered it on the wall for us. This was awesome and we appreciated it so we could approve the position of our brand new tv before the agent would start drilling into our wall.

GEEK Squad team were great. They installed my TV wall Mount, Installed my new 55 inch Samsung TV, connected all my devices. They patiently answered all my questions before leaving. An absolutely awesome experience.

Making appointment for installation in Woodbridge store was great. Friendly experienced individual (Sandy) provided excellent customer service. GeekTech (Glenn) arrived on time. He was professional and good at communicating. Courteous and explained things before starting. I explained where I would like installation of the TV mount and he gave me 3 options within that room location. Glenn (geek tech) noticed I had new flooring and did not hesitate to put on shoe coverings to protect my floor during installation. All was done in a timely manner and he cleaned up around that installation. Made sure I was happy with service before he left. I highly recommend them and would use them again.

The two guys that showed up were both very friendly and very professional, which frankly was expected. They were prepared and able to deal with what turned out to be a slightly challenging installation. However the best part is that the mount I purchased turned out to not work with the placement of my studs and they had one in their truck that did! I was able to purchase it easily right then amd there and then they installed it. Real life savers, otherwise I would've had to reschedule after buying a mount that works.

Great job. The Geek Squad always comes to my rescue. They installed my new tv quickly and efficiently. When they were finished they went through everything with me and made sure I was comfortable with the new set. My thanks to the Geek Squad.

We were very impressed with our Geek Squad associate. He was by himself and we were surprised due to the size of TV and taking down our existing one. He flew through the install with ease and programed out remote to our X1 box and we were good to go.

Thanks for sending the best on the squad. Mr. Anthony Fernandez and Mr. Randell Phillips worked very well together displaying awesome professionalism and knowledge. They treated my home with respect and kept me informed at all times. I highly recommend them both on behalf of the Best Buy Geek Squad.. Thank you so very much !

No matter what GEEK SQUAD came out they are marvelous! They really know what they are doing to my amazement… Thank you so much GEEK SQUAD I really appreciate your service. Have a blessed day, Luci

Great service not one complaint! Installers showed up on time. Didnt leave a mess and extremely professional. Reused my 6 plus year olds!

Jeremy was great! He made sure I was happy and made sure the tv was level! Very professional. I would recommend him to anyone looking to have a tv installed.

Great service. I was notified a day prior to installation and again the day of the installation about arrival time. Service techs were very professional and fast. They were knowledgeable about the products and set up was complete and precise.

Two installers from geek squad mounted and installed my new TV. Also explained how everything works. They did a great job, I couldn’t,t have been more pleased.

Geek Squad was professional, courteous and got right to work measuring to make sure my TV would be centered and placed right where I wanted. They were quick and cleaned up when done. Thanks!

I am a Total Tech Best Buy customer and want to give SAL, Alex, and Zach, a HUGE SHOUT-OUT for their impeccable craftsmanship, stellar customer service, terrific follow-up, and their expert skill and knowledge!! My wife and I were looking at two other companies to install and mount our televisions, and am extremely ECSTATIC to have gone with Best Buy/Geek Squad, especially due to your amazing employee/colleague SAL! We are absolutely delighted with the two jobs that he spearheaded for us and are already looking to do a 3rd project with him.

The 2 guys that installed my tv and surround sound went above and beyond. Brett and Phil were a little bananas but in a good way ha. Can’t recommend these two enough.

Our Geek Squad service team was absolutely top-notch from start to finish. They arrived on time, were incredibly professional, and made the whole process smooth and stress-free. They had no trouble mounting our new TV perfectly—taking the time to ensure it was securely installed and completely level. What really stood out was how patient and knowledgeable they were. They walked us through some of the TV's key settings, making sure we understood how to get the most out of it. We couldn’t be happier with the service—we’re seriously impressed!

A very pleasant experience. Showed up on time, very knowledgeable about my products. The technician knew exactly what I wanted , which made the experience a lot better. First time using Geek Squad. Would use them again and highly recommend there services to everyone. Will definitely use them in the future when I move and need everything reinstalled

Set up was very quick and easy, the two agents that arrived were even early for the appointment, worked very quickly and were polite and friendly during the process. No complaints!

The installation of our new flat screen tv was handled professionally by the team of people from the Geek Squad. They were very through and cleaned up everything after the installation. We could not have been more pleased with the service we received and would highly recommend them to anyone.