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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed our tv with 5 star service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy & Kasey with geek squad did an amazing job installing our motion mount & oled tv!! They were super professional & knowledgeable & nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional while being very down to earth folks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed all my TV's and sound bars were punctual and professional...they were so knowledgeable and easy to talk to as well I highly recommend you ask the squad to install every piece of tech u have in your home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big TV and Geek squad did a fantastic job mounting it on my wall. They are so professional and courteous. Explained me everything in detail and answers all my questions with patience. I highly recommend GeekSq for all installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job and worth every cent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geekers did a great job. We already had a heavy duty wall mount for the set we were replacing, but it turned out that the mounting hardware on our new TV was placed far lower than on the set we replaced. So the guys completely removed the wall mount and re-installed lower it so that the new set’s location was perfect. They then reconnected our HDMI cables, programmed our cable remote for the new set, and tested everything. Finally they cleaned the room completely and even carried our old TV out to my car so that I could re-home it at a friend’s house. Very professional, and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the service installation and his knowledge of the product I had purchased. He explained how I can get the best ways for me to get optimal use of the television I purchased. Thanks for a wonderful experience Rob.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For lazy people like me, highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and knowledgeable. They did an excellent job mounting my 86 inch tv in my living room, would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service from Roy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roy was outstanding I couldn't believe how quickly, efficiently and beautifully he installed my new TV. He even saved me money by returning the mounting bracket I had purchased, as he determined the one currently in place was capable of handling the new unit. He also took the time to explain how to use the features of the new unit, and he took away all the boxes and packing materials. He was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected it to all devices. They were careful and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional People-Geek Squad Has my Vote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and put up 3 TV's for me. Great guys, very, very fast. Full set up, hooked up my apple TV's, RokuTV's and my cable boxes. Everything worked great. They did all 3 TV's in about an hour. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Were Exceptional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were punctual, very polite and wore the shoe coverings before entering my home. They unmounted a television that I no longer wanted and installed or remounted a new 65 inch Smart TV in its place. They tested the TV to make sure it was working correctly and went over the instructions with me about operating the new televison. They also cleaned up all the packaging and took that with them when they left. Thank you again for doing a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was knowledgeable and experienced. they worked quickly and efficiently. i watched as they installed the tv wall mount, 55” tv, cable box and dvd player. all i can say is i’m glad i let the professionals do the work. worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job hooking the mount top the wall and Tv no wires showing and explained how everything operates also cleaned their mess up very satisfied would have them again very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AllGeekforme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team courteously asked if the tv was mounted at the right height for the larger size, saved me money by re-using my current wall mount, worked quickly to set-up and connect the tv properly, and allowed me to use the new remote as I knew how-they kindly took my dead tv to the loading dock for me as they leftA!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our new 75” tv perfectly to our existing wall mount. Very professional & courteous in every way. Called before coming, we’re there when they said they would be, etc. Overall, very pleased with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv easily and we truly appreciated how the agent used blue tape to show us where the tv would sit after they mounted it. He even centered it on the wall for us. This was awesome and we appreciated it so we could approve the position of our brand new tv before the agent would start drilling into our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived as scheduled and completed the installation in a timely manner. They answered all our questions, and were courteous and polite. Very pleased with overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked with me explaining where on the wall I wanted my TV mounted. They were very professional, friendly and great teaching thee functionality of the TV and the TV remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy TV install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation of the equipment. Not so good on setup. Lots of pushing the remotes but not much info to me. The setup is still not correct. When the TV/Sound Bar is turned off the cable box is still on. Can't turn off the cable box with a remote without creating problems with the TV on/off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service from the Geek Squad Techs. They had my new mount and 55” TV set up in about 30 minutes. Very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and bracket quickly and professionally.

    I would recommend this to a friend