Customer Ratings & Reviews

The agent was professional and courteous. Very knowledgable and completed the job in a very timely manner.

I would highly recommend the Geek Squad. They were professional and completed the installation with expertise and efficiency .

Mount works great for large TV. Perfect for our living room.

Best service ever thank you Best Buy on time best technician

Excellent service. A little pricey. Courteous service people.

The agent was great connected all my devices and worked at a great pace and answered all my questions

The agents were courteous and efficient. They also took the time to explain my new tv features.

Geek Squad arrived on time, followed directions, installed the tv brackets to the wall and done.

The GEEK SQUAD went above and Beyond!! They made the transition and Installation totally Painless!!

The agents came on time and did very well with mounting my 70" tv. There were very professional.

The guys that came to mount our TV were very professional. They explained everything. They also answered all our questions.

We had our television mounted by the Geek squad. They did a great job replacing our old television and installing the new one.

Geek squad was on time and called before they arrived. Both geeks were courteous and professional. I highly recommend using the geek squad.

A third party, not the Geek Squad came to install my 65 inch tv above my gas fireplace. When they arrived, they would not finish installing the television until I paid another $150 dollars. This extra money was because they were installing it above a fireplace. I told them , it is sheetrock! Not brick or stone. You are doing the same number of screws with the same screws! I am disappointed in Best Buy because I told them over the phone when I asked for the service and they connected me to the Geek Squad scheduler exactly where the tv was going in my condo. I prepaid $150 and then was swindled out of another $150, just to get the job completed on the day of the install. I paid the fee, because I needed the television hooked up. I had already waited 10 full days for the Geek Squad to arrive. I have complained and called several times that this was unethical behavior on the part of Best Buy. I am told that they can credit me $35 for my dissatisfaction.. Nothing more. If I want further attention, I need to speak with the local store manager in person. There is no email and no phone number. Barbaric! What has happened to you Best Buy? You used to be so much better than this! Ripped off and overcharged in Dover, NH.

Making efficient and effective!They also installed my RoKu device and explained me on surround sound

The bracket went up easily for the 55" TV I purchased, Instructions were clear. I believe it would support all sizes up 65"

They were great they connected it perfect I would keep buying my geek squad

2 person crew form the geek squad were prompt, friendly and provided professional installation service

Excellent service from the Geek Squad team members. Very professional and polite.

Delivery was prompt and great customer service. Jen did awesome! Taught me how to use my tv and connected it to the internet, cable box, etc.