Customer Ratings & Reviews

The two young men were very professional and set up tv and sound bar and mounted the tv to the wall. They did a great job and were very knowledgeable. They even organized all my cords. Worth every $ to have the Geek Squad do your installation.

I would give my installation grew 10 stars if I could. Three geek squad members made it a fast and professional install. Best Buy is lucky to have these three.

Installers were so knowledge and professional! So helpful with suggestions on placement and such. Knew it was a bigger job than we wanted to handle and so glad we had these two professionals handle it for us.

The Geek Squad peeps that came out to install this Amazing TV did an amazing job. They mounted it very easily and didn't make a mess at all. They were more than cordial and professional which is the best thing you can ask for. They took their timing explaing everything about the TV and getting it all set up with my apps and profile etc...Side note....Love the picture. Love the sound. Great from any angle. Glare from window is almost non existent or at the very least not a nuisance. Love Sony TVs and this by far is the best, especially when Geek squad installed it perfectly.

geek squad was professional and through, knew their business and set my tv up to where I was watching after they left. they knew their stuff and installed my equipment without any issue.

I had purchased a 65” television an another big area box store. When it was installed it was like a race for the two installers to see how fast they could finish. They even installed the mount right over the cable connection and wouldn’t even take the box away. Best Buy installed did my next tv install. FIRST CLASS INSTALL! Took their time, measured, tested and took the box and all packing then cleaned up around better than how they found my home. I’m only buying from Best Buy on ANY electronic purchase.

The guys arrived promptly despite the snow, and they knew how to set up the mount and television. They listened to me and had a sense of humor. I appreciated the tutorial of the remote control features.

The agents installed my tv and bracket quickly and professionally.

Your agents were very professional,and respectful. My picture is very brilliant. Thank you Geek Squad.

My geek squad team Install was something To behold They were very professional Showing me all the end and out Of operating my home theater equipment My family and friends were amazing By my setup The sound effects blew them all away I'm over satisfied

We ordered the Geek Squad basic TV mounting service to hang a new LG 86 inch TV. Everything went very smoothly and the guys were very professional and helpful. I will definitely use them again and highly recommend their services.

I had signed up for Premium TV mount for LG GX77 alng with moving my existing TV to a different location in the house. Best Buy assigned me third party TV installers that I agreed. I trusted Best Buy to assign someone good and knowledgeable only. The moment the installers entered home they started complaining that they are not installing extra mount for the existing TV to be moved to other location while I never asked them to do so. They assumed it and started complaining. They just had to take TV out of one mount and hang on another identical mount that was already installed on the wall and I had signed up for this service. I had bought LG GX77 that is worth its high cost only if it is mounted nicely flush to the wall and I had got the in-wall wired, large electrical box pre-installed for that and special flush mount bracket for this TV comes with the TV. They started insisting that there is no mount and I need to provide mount. After I insisted that mount must be with TV, they opened the box and found it. At this point I was nervous if they will properly mount the TV because this LG GX TV needs careful mounting steps and they didn't seem to know much about this TV. I was getting nervous. The flush mounting needs meticulous routing of all cables (HDMI, etc.), etc in the back. They didn't plan for that before they hung TV on wall and then struggled with connected cables etc. to keep it flush. They managed it but it was a shoddy job. I was constantly there and providing help by telling them what they need to do. I was nervous that if they didn't mount it in the best way, I would have bought an expensive TV for nothing. They had absolutely no back up supplies (any HDMI connectors, etc. for any contingencies (and I would have paid for any extra parts) to make sure everything gets mounted and mounted well. Thankfully I was more ready than any other average person will ever be and had purchased for all contingencies. Overall this was NOT a good, stress free experience that you would expect when you sign up for PREMIUM MOUNTING from a reputed company like Best Buy. In the end the TV did get mounted pretty decent (almost flush) so it didn't end bad but I was worried with their lack of knowledge/preparedness on this TV and their poor attitude.

The installation of our new flat screen tv was handled professionally by the team of people from the Geek Squad. They were very through and cleaned up everything after the installation. We could not have been more pleased with the service we received and would highly recommend them to anyone.

We received a flat wall mount which works perfectly for our use. I can’t say enough good things about the delivery and installation service. They were on time, polite and friendly, helped with placement and perfect installation and clean up of all package materials.

The mounting of the tv was fast, efficient and professional. The tech was very cautious when installing tv, asked which height was good for mounting, had extra tools in case screws didn’t match.

Geek squad techs did amazing work. 70 inch TV and sound bar and mounted tv on wall. Very clean and sleek look. No cables showing. Great customer service.

The installers communicated effectively, were very knowledgeable, and did a thorough and professional job

The agents took my old 55in TV off the wall mount and installed the new 65in TV. They were very polite, knowledgeable, and completed the delivery with the set up of my new TV to my Dish Network Ho]er and remote.

The agents mounted my television, connected it to all my devices. They were professional and quick.

The two people who installed our TV were professional, knowledgable and took their time to listen and get it right. They were stellar representatives of Best Buy’s “best” (aka Geek Squad).