Customer Ratings & Reviews

Did an amazing job installing the tv. The perfectly center the tv mount over the fireplace in corner. Setup the soundbar. Connected all my streaming services. Knowledgeable about the tv. Made the whole process enjoyable. Would recommend again.

The two gentlemen was very communicative and knowledgeable. They were fast and effective!

I didnt have time to do in home advising and set up a 2nd appointment for mounting so I opted to be advised over the phone. I was under the belief that the in-wall cord concealment and price quoted included everything needed for installation. Comparing the rates to other 3rd party mounting services it seemed like the best choice. During the appointment I was notified that and an additional piece of equipment (to extend the power supply inwall) would be needed, but they did not have this because the original order notes did not specify in wall cord concealment. Due to the increase in price, and inability to wait for a 2nd appointment I opted to go with a regular cable management system (also additional cost). I was contacted promptly by a manager to adjust the pricing of the service since I had been overcharged. Although the customer service aspect was great and handled the issue quickly and professionally, I wasn't thrilled that overall i ended up paying more vs 3rd party mounting and didn't end up with what I initially wanted.

The geek squad first was on time. Second they had great customer service and were showing me step by step of what they were doing. They did not waste their time they knew what they needed to do and completed the installation and informed me before they left and showed me the finished product. I was very very please of thei excellent work . Give that team a raise in pay!!!

The agents dismounted and mounted my new TV in a very short time, as they were very efficient and completely professional. They also hauled away my old TV, which was quite helpful.

The agents were very fast and efficient with the installation. They also were great in communicating when there was going to be loud noises, which was very appreciated since I have 2 young daughters who were sleeping at the time

The agents you sent where VERY PROFESSIONAL and KNOWLEDGEABLE It was Great to deal with people that actually knew what they were doing GREAT JOB

The Geek squad associates did a professional job. They were quick and efficient with the installation, then took time to ensure we knew how to properly work purchased item. Will definitely use their service in the future.

The agents connected all my devices needed to run my TV. I was pleased with their efficiency, knowledge, and ability. They made sure everything worked well before they left.

This tv mount / 75” tv wAs installed by Best Buy. I loved it. The salesman recommended we purchase the tec package because it was actually cheaper and saved us about $250 for things we were having them do and it’s good for 1 yr. It’s great! The guys came to put together my tv stand, installed the wire thing in my wall so you can’t see the wires, then installed the tv mount, mounted my 75” tv, connected everything up, got my cable working, gave me a quick lesson, took my Huge monster dinosaur big screen tv with them, They did everything from start to finish. When my husband got home from work he was able to relax. So convenient. We will do this all the time now. Highly recommend.

We already had a mount on the wall. Geek Squad came out and set up all the channels for us. Service was great. The Geek guys were extremely nice and professional.

Gunther and his co-worker were wonderfull guests in my home. They were extremely knowleagable and professional. They answered each and every question I had in complete detail and did an excelllent job in demonstrating all aspects of my new tv and accompanying sound system set up. They removed my extremely heavy 14 year old plasma set with little effort, (nice to be young and strong). Thank you Best Buy Geek Squad!

Worth every penny for my new 85-inch TV! The Geek Squad technicians were fantastic—professional, efficient, and incredibly knowledgeable. They arrived on time, located the studs perfectly, and had the TV mounted securely on the wall in under an hour. The best part was the clean look; they concealed all the wires, leaving my living room looking sleek and modern. For a screen this large and heavy, the peace of mind knowing it's mounted correctly and safely is invaluable. I highly recommend this service. Don’t even think about risking it yourself

I can honestly say the delivery, unboxing and wall mounting of my large (and HEAVY) tv was the BEST installation experience I have had from any retail company. Justin & his team showed a professionalism and friendliness that went beyond just getting the job done. Even though there were problems with the television itself, he made sure we were taken care of by arranging a replacement, and coming back to complete the job himself. I wouldn't hesitate to use Geek Squad for ANY delivery & installation job after his excellent experience. I only wish other companies showed this kind of dedication and respect for their customers.

The GEEK Squad mounted my TV and connected all devices. Very professional and very respectful.

Great service, prefect installation, friendly and professional.

The crew that came to my home to setup my tv did a fantastic job mounting my television. They even made recommendations to improve listening and viewing experience .

Geek Squad did an excellent installation of a 75” Samsung TV with wall mount and sound bar. Very pleased!

I am so happy that I paid additional money for Geek Squad to set my tv and equipment up. They did an amazing and professional job. Was done quickly and looks perfect. They techs were super friendly, polite, and very professional. Well worth my money. They set everything up and all I had to do was click the remote. Even got my apps set up as well. Doesn’t get any easier than that. And I know my equipment is set up correctly and working at its best possibilities. Looks beautiful and so professional. Perfect! Pay the money and let them do it right.

I purchased a large TV and paid to have the Geek Squad do the installation. I am very happy with the service they provided. They were efficient, knowledgeable, and did an excellent job. I was also pleased at how well they made everything in my home connect together. They also made excellent recommendations to improve my system. I added a few components which they had in their vehicle. I am very pleased with the entire package and how helpful the Geek Squad was. I would highly recommend them to others for a smooth and painless TV or other electronic install.