Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38654 reviews
(38,654 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Let The Geek Squad install your next TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we moved into our new home I decided I was not going to install any more TVs myself. We had the Geek Squad come out and put up three TVs on the wall mounts. It was a pleasure to come home and be able to sit down and watch the TV knowing I didn't have to put it up. Well worth the investment.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got an appointment in two days after my tv purchase. The technicians were right on time, very polite, friendly and helpful. They truly did everything as stated; even showed me how to use it all. I hadn’t thought about hiding the wires, but they explained my different options so I could easily add it myself.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad men like kittens and cats!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek agents had to visit my house two times, because on the first visit, the brackets I had purchased didn't fit the TVs I had. So, they recommended 2 new TVs and 2 different new brackets, and on that day, set up a new appointment for installation. They were very professional, very thorough, and explained things well, so I could understand. I purchased what I needed according to the info they gave me; I returned the items that didn't work, and purchased new items the Geek Squad had recommended. The men came back on the day of the new appointment, unpacked, and installed all the new stuff and, . . . took away the equipment I no longer needed! When they were here the first time, I mentioned that I was taking care of a Mama Cat and four kittens, and wanted to see the kitties. And, the Geek Squad men were very gentle and good with the kitties. :-)
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They deserve 10 stars!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire set up took 25mins. They came in ready to go and put booties on. Pro’s!. The 1st geek squad rep asked me where I wanted the tv. Then him and his partner got to work. One guy taped the wall and the other removed & set up the brackets. After the rep found the studs he taped a plastic bag on the wall under the spot where the screws would go. Why? Because the bag caught the dust from the drill!!! Pro’s! I had bought sound bar brackets and they installed that too. He had set up my wires and covered them with a device. Then he took and tied up my wires to make it look super clean. Took 20mins start to finish. But I said 25 at the beginning. So what happened in the last 5mins? The rep asked for my remote and then made sure my entire system was set up. He showed me I wasn’t using my tv’s full HDR potential and then programmed all the inputs from my other devices. My expectations were blown away. The final product is amazing. I’ve already recommended them to my friends and family. Worth every penny!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Timely service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rep that showed up to do the install was great. He got in and out pretty quick. I felt it was a little pricey since all that needed to be done was mount the tv. He didn’t need to set up or program the tv so I felt a credit should have been given since that was part of what I paid for.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Director of Residence Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast friendly and efficient! Geek Squad was able to mount one of the biggest TVs we have ever seen!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used either Geek squad or MAgnolia people 3 times now. Very professional and very careful with my home. Would not use anyone else. They always seem to be able to figure out a way to get the job done. All of my installs have been in walls, etc.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Extremely happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One word...Outstanding!!! Very friendly, knowledgeable installers. Went above and beyond by checking and replacing a speaker cord.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Well-Worth the Cost Not Doing It Yourself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job mounting my TV. And I had paid the extra $50 for them to run the HDMI and power cord cables through the wall, but since I already had the HDMI cable in there and I forgot that I already had an electrical outlet behind the old TV on the wall, I didn't need this extra service and Best Buy was nice enough to refund me the $50 back to my Best Buy card with no hassle.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TVs quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we had Geek Squad mount our new inside tv and our patio tv! Did a great job. Personable and professional.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect installation experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two people who came to install the TV were skilled pros, as well as fun to have around. They did a perfect job of mounting the TV in the wall and didn't leave until they had turned on the set and made sure that everything it was working perfectly. Many thanks!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent mounting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad arrived on time and installed the item to specifications. It was perfect in every way. The workers were courteous and valued my home. Did a great job and cleaning up. Actually they did not even make a mess installing it. Highly recommend their service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job installing our TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed our TV & checked to be sure they hooked up every device we had b4 & showed us how to use everything. They were knowledgeable, respectful & insalled everything in a timely manner.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great customer service and professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job of mounting the TV. They are careful, measured twice and made sure it was centered and level. Great customer service
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They went above and beyond my expectations!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two people the Geek Squad sent to my house to mount my two 85” televisions were not only professional but well trained, quick, friendly, polite, careful not to make any mess and they were very detail oriented. As a women, I was especially thrilled to see one of them was also a women. She had these beautiful long manicured nails and I was totally blown away by how she was able to do what is typically a guy job and then do it so well and effortlessly. For example they both installed wall mounts in each of the two rooms and she was done installing her wall mount before the guy was!!) and she had like zero problem lifting an 85” tv. They were both very professional and very good at what they do. This was my first experience using the geek squad and I will definitely use them again in the future.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had 2 of your guys stop in, one was an installer, he was very polite, quick and done. The other person was Chris, he went above/beyond his responsibilities, and we really appreciated both employees during this installation. Love the TV!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the geek squad to my house on two occasions to install tv mounts for my 65 inch televisions and they did a great job very professional and I highly recommend their service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job installing new LG tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were professional and I had an older wall mount that made it a little harder to get the TV mounted. I give them credit for not complaining and accomplished the job. They set the TV up and showed me how to operate the remote.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Team was professional and personal. They did an excellent job and mounted the tv and wiring exactly how I wanted it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
