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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38654 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 38,654 reviews
  • Rated 5 out of 5 stars

    Use the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen arrive on time and was very professional. He was able to mount the TV and to change the picture and sound settings to the best available for out viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected all our devices in just a few minutes. They knew exactly how and what to do . We appreciated them so much . They did not keave a mess either .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers did an amazing job and exceeded my expectations! The installation of our wall mounted TV and in-wall speakers was done flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People installing TV were efficient and professional. They were on time and did a neat job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were to dismount and relocate a plasma tv, install new mount an unpack, mount and setup new tv and AVR and reprogram urc and haul off a rear projection dlp set. On arrival they said did not do urc programming or haul-off. Other people need to be scheduled to do that. I finally managed to get the haul-off a couple weeks later and canceled the urc programming for now. TV mount seems ok, but keep getting messages to setup remote (even after selecting to not see it anymore, and about needing ARC. I could not airplay to the AVR (It is connected to net via lan connection but they left it connected by WiFi … I turned it off WiFi then it appears in my AirPlay options). They left a panel off the back of the TV with no explanation, I discovered the panel still in its foam sheet packing cover after they had left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GS hooked up my television in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived and very courteous. Pulled mounting bracket out of box, made connections on televisionn and attached to wall. Checked for balances Finished in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, efficient, and friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came to install my 75” did a fantastic job. They were professional, quick, friendly and knowledgeable. They even helped to hook up my sound bar and checked all connection, picture, and sound to make sure they were working. They worked so smoothly and really clean so I didn’t have much to clean up or anything when they left. The even took away my old tv as part of the TotalTexh service. Everything was done so smoothly and efficiently. I was very impressed. I won’t use anyone besides the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and bracket quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rashad and his associate mounted my tv and neatly organized the TV wiring behind the tv. They were able to set everything up in less than 45 mins. Would recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviceman of the Year = DON BRANDON!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of confusion about installing our new television, we received not a five-star service rating but a TEN STAR! DON BRANDON made the installation and did a fantastic job. He respected our personal property surrounding the product. But, the most amazing task was modifying our existing wall mount His experience saved having to repair the wall for the new mount. He was also able to teach us how to properly use the new remote correctly. Please double thank him for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad install my new 60" TV. I had just moved into my home and I didn't want to risk messing up my walls or the TV I just bought. Geek Squad called the day before to confirm my appointment and showed up on time the next day with another call beforehand. The technician asked me where I wanted the TV mounted on the wall and even confirmed it using painters tape to show how it would look. After confirming that is where I wanted the TV he then began setting up the mount and before I knew it the TV was on my wall. He then showed me how to adjust the TV on the mount. He also programmed my TV to be set up with my cable and PS4 ready to go! They even vacuumed where they created some dust after drilling into my wall. Very happy and would have them come out again if I needed another TV to be mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took the extra time to make sure it was correct!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did an excellent job! They arrived on time, were professional, and took extra time to make sure our TV set up was correct. It was a bit of a complicated mount, and they did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Great picture! Easy to use. Geek Squad was the best in bringing in and setting up. Very knowledgeable and answered all of my questios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted my TVs was great. Made sure where I wanted the TVs. Very professional and polite and did a great job with getting it where I wanted it. Very Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home installation when perfectly. The team was efficient and quick. The best value for setting up a system in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be happier with the outstanding service from our local Geek Squad! Prompt, professional, neat, quick install and all questions answered. Worth it to hire a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional install & setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer put the Sanus Elite tv stand together and mounted TV. Arrived 10 minutes after calling. Setup was easy after that. He cleaned up what little mess there was. Total time here was just over 60 minutes mostly putting stand together and mounting TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was perfect for TV. Easy to install. And easy to use to take TV off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always great, but this was above and beyond. We had our Frame tv mounted into our tile fireplace and GS even had a vacuum to make sure they didn't leave any dust from drilling into the tile. Setup was easy and would do it again.

    I would recommend this to a friend