Customer Ratings & Reviews

The two gentlemen who set up my TV were very professional. They set me up with my new TV exactly how I wanted it. They then assisted with the setup with my 4k blu ray player - and stereo receiver. They exceeded my expectations.

The crew that came to my home to setup my tv did a fantastic job mounting my television. They even made recommendations to improve listening and viewing experience .

They did an excellent job. They were really quick and knowledgeable. Even after I had a slight problem with the sound they can right back and fixed it.

Mount techs did an excellent job. Came two hours early when I was sound asleep, but that’s a scheduling matter I assume. We agreed they’d come back later in the day during the window I had been told 3 times verbally and in writing from Best Buy, 12-8pm. They came at 10am - said they were told 7-3. I work late so that was not great! The mounting, installing and hauling away went very well. So 5 stars for Frick and Frack - Thanks guys, you turned a negative into a win. And hey, be nicer to Rich. He is very nice. Though both were clearly committed to the customer. I just felt bad for him. The other guy was a jerk to Rich at times during the process. I didn’t catch the other guy’s name though they both made sure my expectations were met and were respectful to me. Appreciated the successful install greatly.

Our Geek guy was awesome! He brought in our TV and went right to work. He was very friendly and very efficient. Setting the TV up to all the outlets and recepticals was easily completed and he knew exactly how to hook up the modem and Xfinity box. It would have taken us a week to do all that he did in minutes. Our new Smart TV exceeds any previous TV’s we have had. The price was perfect, the picture is amazing, everything works perfectly. The price to install our new TV was a little steep (it was half the cost of the TV itself), but we could not have done it ourselves. This was a most pleasant experience for us. Thanks so much for giving us such a great experience.

The installation agents contacted in a timely manner. Arrived to my home and assessed the situation. Came prepared with equipment and tools. Mounted my TV and provided feedback. As well cleaned up and dirt or items after the installment completion.

This product is amazing holds my 75 television and it can be pulled out from wall to face any area.

The geek squad team that installed our new TV were excellent!! The Geek Squad agent who helped us with the purchase and then set up our install appt and THEN came and installed was Kirk ( that’s the name I remember ). He was absolutely the best- took time to do a thorough job. His partner on the job ( I think his name was Jayson) was also very good and willing to do the best job possible. They surpassed my expectations by a mile!

The team sent to install my new tv was friendly, Knowledgeable and efficient. The my completed the work in a timely matter and help setup all my apps and Xbox. Highly recommended this service and will continue to use for future purchases

The Geek Squad did an outstanding job installing my 77-inch TV! They were incredibly friendly, professional, and thorough from start to finish. The team not only mounted the TV perfectly but also installed the in-wall adapter and wiring with great attention to detail, leaving everything clean and seamless. I couldn’t be happier with the results—everything looks amazing and works flawlessly. Highly recommend their service!

The agents removed by old TV, mounted the new one, and connected it to my apple TV service. This is my first smart TV, and I appreciated the crew's taking the time to explain and demonstrate its features to me.

Very professional and knowledgeable installers. I would recommend this service.

We go the installing and un-installing service and we are very satisfied with the professionalism of the techs. They were polite , knowledgeable and performed the job with efficiency.

I recently used a TV setup and mounting service for my new TV, and I couldn't be more satisfied with the experience! The professionals were prompt, friendly, and incredibly knowledgeable. They arrived on time and quickly assessed the best placement for my 65” TV, ensuring optimal viewing angles and minimal glare. The mounting process was seamless. They securely installed the wall mount, taking care to conceal all the cables for a clean, polished look. I appreciated their attention to detail and the time they took to make sure everything was perfect before leaving. They also walked me through the setup of my TV and connected all my devices, which made the whole experience stress-free. Overall, I highly recommend a professional TV setup and mounting service for anyone looking to enhance their home entertainment setup. It’s well worth the investment for peace of mind and a beautifully finished look!

The agent mounted my 5 TVs on the walls. installed my equipment. And program it. Then explain everything to us. The agent is very respectful, knowledgeable super nice. The whole experience was excellent I recommend it 100 %

The Geek Squad are good they arrived with my 65 inch tv mounted and connected everything showed me how to operate it cleaned up and left and they were fast and they also mounted a 50 inch tv

I would like to say that Jamar and his partner are incredibly helpful and got my 83 in LG OLED TV mount with out any issues. He then telling me to create and LG account to be able to downloading any updating for this new TV I bought. They took care of the mounting and set up the TV programs and the quality of the picture screen are flawless. I am in love with this T.V. I would recommended to any one.

The Installers were Fabulous. Extremely Knowledgeable mounting and setting up the connections as well as explaining the Features.

When we finally got the TV. The crew that came to “tweak it” were phenomenal. They spent so much time with us and assured that we knew how to do everything. This was the Geek Squad, NOT their subcontractor. One of which “gave up” and left us. Ergo, the Geek Squad tweaking. The sub did a great job of mounting, and doing the basics. But any challenges were beyond them. Ask for eh Geek Squad to do your install.

I ordered a tv for Father’s Day and the installation was above expectations. Naht only did they install the tv adding a new wall mount they put up my moms tv as well for no added fees! Thanks, Best Buy!