Customer Ratings & Reviews

Although it was a little more involved than planned, the mounting worked well and Greg and Rel were extremely professional and took the time required to ensure an excellent experience.

The installers were great. Very friendly and very professional. They encountered a few problems which they were able to quickly solve. So often this is not the case, so I really appreciated it.

Great service, prefect installation, friendly and professional.

The Geek Squad called before they headed to my home. They arrived on time, were very skilled at setting up my new TVs and wall mountings, answered all my questions, and cleaned up after themselves. I could not be more pleased with their work and their professionalism!

The geek squad first was on time. Second they had great customer service and were showing me step by step of what they were doing. They did not waste their time they knew what they needed to do and completed the installation and informed me before they left and showed me the finished product. I was very very please of thei excellent work . Give that team a raise in pay!!!

Roy was outstanding I couldn't believe how quickly, efficiently and beautifully he installed my new TV. He even saved me money by returning the mounting bracket I had purchased, as he determined the one currently in place was capable of handling the new unit. He also took the time to explain how to use the features of the new unit, and he took away all the boxes and packing materials. He was wonderful!

Great job installing my 75” TV. They knew what they were doing and listened to what I needed. They were very careful as well.

The team delivered and installed our wall mounted tv and sound bar during the pandemic time period. They followed all safety protocols and performed their work in a professional manner. Excellent service in these trying times!

The guy was knowledgeable about mounting the tv, did what I asked, cleaned up after himself, and was kind

Excellent service! Technicians were quick and professional. Arrived on time cleaned up all debris and reviewed operation of new tv. Would highly reccomend

I had two separate Geek Squad installations. Both were professional and the technicians were cordial and accommodating. They answered all my questions

The 2 young men were efficient, knowledgeable, polite. They answered questions and took the old TV and boxes with them.

The Geek squad guys arrived right on time, were very polite and efficient in mounting my new TV. Unfortunately, they were not completely in the know about hooking up a set of wireless headphones. After two service calls, several phone conversations, and lots of frustration--my daughter hooked the headphones up in two minutes. Do not know where the disconnect was. Overall, I am happy with the installation--just cannot give a 5 star rating when the Geek Squad could not finish the job.

I was in good hands! The Geek Squad folks came as a duo during the selected timeslot and guided me through the process of how they were going to connect and mount the TV. I never did a wall mount before so this was brand new to me and they patiently explained me how they were going to do it and what decisions I had to help them make. In about 2-3 hours time, everything was set up and ready to go. They even taught me a few tricks with the TV and connected all my other devices (Apple TV, sound bar, Switch) as well. I'm so glad I called and had them do it. Saved me so much trouble and time.

I have used Best Buy install on numerous occasions. And I have not been disappointed. I encourage anyone who is not satisfied, speak to the installers communicate. If I ever had a concern or issue I have communicated with them directly, and we have been able to resolve any concerns. Set an expectation for how you want the finished project to look, prior to them, beginning work, and iron out any wrinkles. I have just been so pleased with the service at Best Buy offers.

The crew waa fast and professional. I no visible cords and my TV is mounted beautifully

The agents mounted our TV and connected it to all devices. They were careful and very professional.

The guys did a fantastic job setting up our tv and soundbar. They also showed us how to use it. They were especially good at helping us with the placement on the wall and cleaned up when finished. Thank you guys!!!

Installers were very prompt and professional. I lost my screws, but they had some back ups to install without any issues would highly recommend. 

The agents mounted my TV & connected all my devices including cable & an older DVDs player we had been unable to figure out the connections. They were knowledgable & polite ; & cleaned up after themselves.