Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad is A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very professional and they did a good job in a timely manner.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad picked out the right mount for my TV and installed it. The whole process was quick and easy. I am very happy
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad has good customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and gave good advice. Good customer service and they arrived on time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time. Very knowledgeable and helpful. Good job of got over everything.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installment of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech were very professional and explained the installation clearly
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the best support team… the items received as described Big Mac ☺️
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my 2 service techs where the absolute best. perfect experience
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was amazing. They explained everything. They were extremely professional and did a great job hanging my tv
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Ok service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted tv to my wall I would of given a 5 star unfortunately the agent didn't give any space for my other devices that connects to my tv like blue ray, playstation and so forth. My furniture that sits right underneath theres not even 2 cm space in between and didn't even ask if he should hook up my devices... I thought that's why I have membership and paid for the service. So disappointing.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is definitely hightly recommended! Go get it
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart TV. Geek squad installed and connected everything and answered all of my questions.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Easy-Peasy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians showed up on time and did a great job.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
they overcame obstacles in mounting my TV .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told to have an electrician install an outlet behind the TV. I was not told where to place it. As a result the outlet was placed to close to the center and covered by the mounting bracket. a complete waste of time and money, it was useless. the geek squad could have moved it but didn't. Instead they ran a longer electric cord and hide the wires in a tube. I asked for an adjustment in price and was told there would not be any. I remain unsatisfied after spending over $3,000 for a Tv and sound bar
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. It's exciting to get a new TV. I'm sure you've been looking forward to catching up with your favorite shows. Generally speaking, our Agents would not be able to modify the electrical outlets in your home. I apologize if clear instructions on placement needs were not provided to you. If you have any additional questions, please don't hesitate to connect with us at (800) 433-5778.
Rated 2 out of 5 stars
It took four house visits to install!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I’ll say that the in-home consultant and the installers were very nice people and worked hard. However, the result was that it took four trips to install what seemed to be a fairly simple set up. I simplified my system to all Sony devices so they would play well together: television, Blu-ray Disc player, and sound bar. That did not work out because the Sony remote simply was not consistent in operating even that simple system. I ended up having to buy a very expensive remote control that only Best Buy can program initially and in the future. That just does not seem necessary for in expensive overall system. So, the people were smart and ernest, but the result was that it took about five weeks to get a stable operating system.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv mount is great, my TV looks great on it . I would buy it again .
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted my TV quickly without any problems. They did a great job!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installe.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new 82" TV. Had geek squad install this mount and TV. Great design very slim fit to my wall.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase.. very reliable and did great job holding up our large tv
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy came in and was perfect. Very nice guy! Recommended for sure
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
My TV was installed w/a 3rd party mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV mounted, but disappointed a how many visits it took and then when all is said and done, the surround sound experience is not as it was with the former TV. The picture is fantastic and we now have far more viewing choices with Roku which was the primary goal. Not happy that I would hav to update my older analog equipment to HDMI to get 100% back on track with surround sound as I had previously.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend
