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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1497 Showing 29,921-29,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came at appointed time with all necessary protective gear. Got it done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation by the best buy crew, with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, great advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with my first Geek Squad install. On time, great advice in getting the best out of U-verse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why sign up for a specific delivery time slot?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew did a great job, but.... they were supposed to be on site 7am to 1 pm (or something like that). They got to my house at 7 pm. Said service did not include hiding wires in wall. Also said they were at a installation for 42" for 4 hours. Not sure what took so long since dont hide wires. They installed wall mount and 85" tv in less than 45 minutes. Think they are over booked on installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job so happy with the work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. My service man was Kevin. I wish I could have him every time I need a tv installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my tv on the wall and wired everything for me. They didn’t excellent work and did it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and we discussed the best viewing height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did all the work. Very clean looking and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV and they were nice and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome with my TV installations..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. They did a great job! The Geek Squad is very reliable every time we use them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was friendly; however, he was in a hurry to take care of personal business. I later learned that he didn't properly install/compete my service and I had to have a team return to my house to complete the task. I love Geek Squad and have never had a problem before. This was a one off but it was frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re fast, kind and Geek Squad knows their stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Installed Our New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung 75” TV per the Best Buy Reps recommendation and had the Geek Squad install it at my house. The Installers were friendly and professional but the TV didn’t work as described for more than an hour and I have now had the Geek Squad back to my house 4 times in 2 months. They have even installed a new TV with the same results. Great pics but doesn’t communicate well with YouTube TV. Now I’m told this is a known issue….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to mount our current TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives the exact display we wished for from our TV in the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tool man who came out to install my TV on the wall the very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful clear and everything that I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and did a good job. Thank you :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy, the geek squad has this in the truck if you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy, the geek squad has this in the truck if you need them

    I would recommend this to a friend