Customer Ratings & Reviews

The Geek Squad did a great job installing a 65" TV over a fireplace. The removed the old TV and determined that the existing mount needed to be moved to install the new TV just above the soundbar on the fireplace mantel. The relocated the mount and the height was perfect at just above the sound bar.

Andres and his partner were on time, friendly, efficient and very thorough in the set up and install of our new TV. They walked me through how the remote worked and settings information. They also got our sound bar connected and operating with the new tv.

The installer were great. They moved the existing TV to a new location in the house, wall mounted the new TV to my specifications and concealed all the wire with the in-wall kit I bought. They kept me informed to there progress, cleaned up when they were done and showed my how to use everything after it was installed and set-up.

They did great work easy clean and very efficient.

Abdul was excellent in mounting our tv bracket and installing the outlet. He was thorough with the height and secure mounting. He listened to our concerns and creatively dropped the line in the wall to come out the opposite side where it was hidden by a credenza, leaving the bedroom wall clean of cords. Install was perfect.

The agent Luis was professional and mounted my flat screen TV exactly where I suggested it to be placed. He measured for accuracy, checked for studs, cut-out section needed for my cordless plug-ins and doubled check with me each step of the process to be sure this is where I wanted the height & centered the Flat Screen with pull-out swivel mounting bracket. It did not take long for him to mount TV! Sit back and relax!

The mounting was perfect for my office. The guys installing did an excellent job of minimizing visible cables. In addition very professional and courteous.

Geek squad was wonderful!! They were friendly, professional and efficient with my tv mount and set up! They gave great advice for an antenna for local channels.

The Best Buy agent placed a TV mount with tilt to support the TV on wall. He was friendly and efficient.

The installers were patient and courteous and did a great job. They took the time to place TV where we wanted it and at a good height for our viewing pleasure. The were willing to answer all our questions. They were careful of our belongings while doing the install.

The agents were extremely professional, knowledgeable and friendly. They did a fantastic job!

The Geek Squad are the best. Great work and so easy to work with. They definitely wanted to please me. Would not use anyone else. They showed me how to use the tv after they finished installing it. Geek squad is the best.

The Geek Squad did a phenomenal job of mounting our TV. They were super-nice and cleaned up after themselves. They also took time to explain how to use the remote. We didn’t pay anything for their assistance since we are total tech members. Certainly got value out of our membership!

The geek squad was great professional installation on the wall and beautiful setups in no wasting time!

Geek squad team was wonderful. They showed up in a timely manner. Mounted the tv with no problems. Explained to me how to operate the tv as well as the sound bar and subwoofer. Very professional and friendly.

The agents were very professional. They installed and set up two televisions.

Both fellows name Steve came in and mounted and set my tv up for me, answered all my questions, may i say they went above and beyond to make sure i was happy, Thanks guys for the awesome job

The agents mounted my tv properly and quick. The only reason I gave 4 stars is because of the surprise charge I got after installing the tv on top of my fire place which already had tv equipment from previous tv. They said they have to charge me additional fireplace fee anyway.

GEEK Squad was scheduled to arrive at 11:30 am. They arrived at 10:30 am. It took them 30 minutes to install the bracket and mount my 85" TV. They asked if I needed any devices connected, and I told them I would do that myself. They cleaned up the area and asked if I needed anything else. I did not. They removed all the packaging and departed. It wasn't until they had departed that I noticed they kept the Installation Manual (found one online) and all the unused mounting accessories. That could be a problem down the road when I buy a new TV and don't have all the bolts, shims, etc needed to mate a new TV to the wall bracket. Not sure where I can get a replacement. I'll try contacting SANUS.

I had a third party contractor affiliated with BestBuy mount my 55” TV to the wall. The contractor did a great job. I’m disappointed with BestBuy. I was not aware that a third party contractor would setup and mount my T.V.. i could of had any one setup my T.V. for less than $100 instead of $200. Also, no offer to hide the wires on my wall.