The agents mounted my tv and connected it to provided devices like my antenna and soundbars. They were very courteous and professional, asking for clarification which was helpful. They also offered tips on cable management.

They sent a text message the day before with a time frame of 8:30-12:30 . They got here at 9:00am. Jason was one of the installers with another worker. They did great work hung the tv connected what needed to be connected and cleaned up any mess made which was minimal.

Loved the service from the moment they came in my apartment. It was a rainy day and before they came in they put on these covers on their shoes which I appreciated (y’all think about everything). Nice and respectful gentleman. I think it didn’t even take them 15 minutes to mount my 75” TV. Very satisfied with the service and results.

Samsung no longer supports the no gap mount for their premier 4K tv. So, I sent that back and got a very low profile mount. The Geek Squad showed up, removed the drywall to recess mount the mount and installed my TV. There is < .4 inch gap between wall and TV. It looks like artwork. Can't wait till they recess mount my speakers, which are on their way from England and will be here soon. These guys are awesome!

The GEEK….that set up my 55in television and connected my devices, did a great job. He was very professional. He made sure everything was working before he left. I would recommend the GEEK SQUAD!

I bought my 85” tv elsewhere simply because there was an extended warranty thrown in for free. But the reviews for that vendor’s installation were enough to warn me away. I was delighted that BestBuy will install products purchased elsewhere. The team was great at communicating, very pleasant, and had a lot of experience with my specific mount and tv model. Installation was fast, and highly professional! I would use Geek Squad again in a heartbeat.

Geek squad came out to mount my TV and did a great job

The guys who did my installation did a awesome job very knowledgeable and helpful 82 inch Samsung

I can’t remember the installer’s name, but I really appreciate how professional, clean and fast he was, I really want to thank best buy for hiring only the best to do these installation’s, I will always have confidence in the Best Buy’s employees!!!! THANK YOU BEST BUY ONCE AGAIN!!!!

I purchase a 50" Sony smart TV for an older couple. The couple had lots of concerns and questions. The two Best Buy employees were very professional and helpful. I couldn't have asked for better service, they nailed it.

Russell, the technician who installed our TV, was timely, professional, communicative, and an absolute expert! We bought a 65" TV and needed it mounted in the corner of a room. The associate at Best Buy recommended a wall mount and a kit to run the power, optical, and HDMI cables through the wall. Our house was built in 1890 and the walls, while drywall on the surface, harbor many intricate layers of plaster, hand-cut wood, and who knows what else! The technician, who also owned a historic home, installed the cable kit and wall mount expertly and efficiently. He singlehandedly completed the entire project in less than an hour! We were impressed with his friendly, yet professional demeanor and the care he took to ensure our entertainment setup was impeccably installed. We will definitely use Geek Squad in the future!

Very quick and professional service. My installer was extremely knowledgeable and considerate to my needs. My TV bracket installation required someone skilled due to the very limited space, and the job was done flawlessly. He also used boot covers to work inside my house. That was appreciated.

Must say it was an easy installation. They came very early in the morning and installed my 65 Inch Television just in time for my house warming party that evening.Walked through step by step how to use the streaming device as well. Great work guys -much appreciated!!

Amazing service! Had a bad experience with a 3rd party installer a couple of months earlier through Best Buy and almost stopped buying from them. Ask for the their own folks to set ya up and you can’t go wrong. The guys were so helpful and patient and they made me a Best Buy fan again!

Amazing service! Dave was great, walked in and assessed the room, explained the best height, mounted it perfectly and then showed me how to move the mount and what tool to use to tighten it up. He took his time and even took a look at my other room for a recommendation. Great stuff!

The Mountain service was amazing the guys was extremely helpful they were a third-party company but work Great they came up with great ideas to help me put my TV on the wall and was very understanding they did outlines of the TV before they mounted on the wall I was totally satisfied with the work that they provided.

fast thoughtful he checking with me for where I wanted it so very good customer service.

Geek Squad installation team is the best! They are detail oriented, make sure you understand the process and they help you set up your new TV with your cable and WiFi. They also make sure that you’re happy with the location of the tv on your wall before finalizing the installation. I highly recommend them versus using a Best Buy third party provider.

The setup personnel were professional and very informative! It was a pleasure to have them install my equipment.

Agents were very professional even making recommendations that i purchase a better wall mount than the one that LG provided with the set, and i'm glad i did.