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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38654 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 38,654 reviews
  • Rated 5 out of 5 stars

    Geek Squad are the Best installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, prefect installation, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was super with this install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are geeks and that is the way you want it!! They setup a full-sized table with furniture pads to work on. They knew that my original TV wall mount would not work there because it was an interior wall with metal studs. Instead they offered one that they use a lot and it worked out great as I can see it from the side while doing things in the kitchen (with it pulled out a bit and turned toward the kitchen). They connected it to my cable TV box and checked all. My only criticism is that it was not perfectly leveled. I simply reached behind and found leveling adjustments were made easily by turning a screw a few times. Overall I would recommend the premier installation. They cart away all of the packing and l;eave the home neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING JOB GEEEK SQUAD :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over to install my TV were very kind and efficient! They walked through the process and were very speedy. They made sure my Xbox was properly attached so I can enjoy all of my streaming. They asked if I had any questions because they had all of the answers :) I love the work they did :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient service! It only took 2.5 hr to finish the work nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not our first experience with mounting. We have always chosen this service because they are professional, clean up afterwards and have always taken the time to do the job correctly. In this case they discovered the existing mount was not going to work. They went back to store and returned with the right mount which was a roundtrip of about 40 miles. Very pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were in and out of our house! They had fixed the mount from the previous install and made sure our tv looked amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they where very professional and quick plus showed us how to use everything. worth the money cuz if they mount it and screw up the tv they fix it. i had no problems however

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team did installation as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job, arrived on time and installed the mount easily. Weren't able to move the outlet due to where we had the tv mounted, but they explained why and helped us return the outlet kits that we had purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    leek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my TV were very helpful in explaining how it works and how to sign into the different apps. We are beyond the age of knowing about computers and logging in and they explained to us perfectly. Love the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65”Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, look picture and art work feature.. The size is perfect for our wall. The Geek squad slim wall Mount was absolutely perfect. The two guys were on time, experienced and effient. The whole process fro buying it at the store to enjoying the tv in our home was seamless! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is the only way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is the best period. They installed, mounted, setup, and connected 3 4k tvs is a quick and professional manner .I purchased the tech package, which paid for itself with all the services provided. No company can beat best buy and the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, was extremely professional and courteous! They did a great job mounting the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality is Beyond Reproach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and function on a challenging wall made of stacked stone. Geek Squad were a husband and wife team that drove from out of state to complete the install. Very happy with the product and even more happy with the quality and attention to detail on the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job installing my TV. They even went back after I requested to have the HDMI plugged in. Very professional to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful in installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not speak more highly about the people who installed my picture. They were so precise, delightful & explained everything i asked. I had to have my first screen tv exchanged & insisted upon the same people i initially met even though i had to wait a little longer to schedule with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Review I recently visited Best Buy to upgrade my home entertainment system, and I was thoroughly impressed by the experience. The store was well-organized, making it easy to find what I needed. The staff was knowledgeable and eager to help, providing great recommendations based on my budget and preferences. I ended up purchasing a 4K smart TV and a soundbar. The selection was vast, with options for every price range. The employees were able to demonstrate the products and answer all my questions, which made the decision process much easier. Recommendation I highly recommend Best Buy for anyone looking to purchase electronics. Their wide selection, competitive prices, and excellent customer service create a seamless shopping experience. Whether you’re upgrading your home theater or just browsing for gadgets, Best Buy is a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great i recommended to all people. The service is great with the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professonal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I contracted my new 4K television to be installed by the Geek Squad I did so because of physical limitations I deal with and it was to be wall mounted. I thought the price was a bit high but I needed it put in within a certain period of time and not having dealt with any other installers of this type I decided to just pay up. After BB cancelled me out of my first appointment for no reason I chose an alternate date. When the date arrived my installation selected time was changed and I was informed a BB subcontractor would do the installation. Well all I can say was the installer arrived in time and was out of my home within 50 min. Everything was set up and explained to me. The work site was left clean. Some glitches at the get go but great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for mounting and set up services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting and wiring for a number of TVs in our new home was seamless. The agents were knowledgeable, educative and friendly. TVs look flawless and operate perfectly. They know what they are doing and it shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brooklyn and Caitlynn were knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 ladies were professional and did a very good job at removing the old TV and mounting the new TV. They set the TV up the way we wanted and cleaned everything up before they left the house.

    I would recommend this to a friend