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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1500 Showing 29,981-30,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt, helpful and efficient. Very much worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs showed up on time and did a great job mounting my tv. They made sure it was level, cords hid etc. great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my 70” TV. Friendly, courteous and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over a month to get the Geek Squad to show up. Almost cancelled order and go to a third party installer. Their installation cost is well above most installer I looked into. Had to go to Best Buy store manager to get installation set up. The group that showed up were fast, efficient, cleaned up and set up the tv. Excellent installers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the wrong sized wall mount and geek squad ran to store and pocked up yne right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mount to purchase. Well worth the price. It is sturdy and very well put together.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    polite but inexperienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted on wall to mount already installed. did not attempt to adjust height of tv above table top. It would online a matter of unscrewing 4 bolts, reinserting those bolts and tighten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 443 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound on this TV. Also perfect size for the bedroom! HDIs perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we had the Geeks install our new TV. They were very efficient and had our TV and related technology set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and proficient I will be using Geek again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was notified ahead of time and all service was completed well. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my mounting unit in a very professional manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appt was from 7 - 1 he came at 12:30 i waited around all morning, however he did a good job and also took that big TV box with him after mounting my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional…neat, clean, excellent mounting. Don’t be afraid to us this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung smart TV is like being at the movies! We are really enjoying movies and all of our favorite series.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. They are professional, know what they are doing and wear masks for safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad exceeded my expectations- professional, friendly, and executed all Covid safety measures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL WORKMANSHIP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came to my home were knowledgeable, professional and efficient. I much appreciated their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with setup and connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always geek squad did a great job of installing the TV

    I would recommend this to a friend