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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1518 Showing 30,341-30,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Squad goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was on it. Made sure they explained what they Where doing and that I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount very sturdy. The geek squad guy that came was quick and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kalispell squad did a fantastic job. Very nice and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely helpful, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad installed TV mount in under 1hr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team that came out for the intallation were very professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional and so nice to work with! Got the tv moved and mounted so quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad mounted TV super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV in less than an hour!! Saved us tons of time and frustration.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Customer Service I've ever experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give 0 stars I would. I have been scheduled 2 times. First time, Best Buy never showed and never called to cancel. 2nd time they scheduled me for the only 1 1/2hrs i was not available that day as they insist YOU be available from 7am to 7pm. First the technician called to clarify a detail and I told him I was not available then and he said he couldn't help but I needed to make another call to scheduling so I did(which took 30+minutes because you go through an automated system and are put on hold) who said they could accommodate me only to receive a call and VM the day of the installation by the very technician I spoke to the night before to say he knows scheduler said they would accommodate me but he WOULD NOT accommodate me. I'm canceling my entire order and taking my business elsewhere. Best Buy clearly does not value their customers time or business. The store associates were great to deal with but Best Buy does not have customer service that reflects the great job the store associates display.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. Made sure everything was right before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I did this big holes in the wall TV smashed up....Be smart use the Geeks.....if it breaks you get a new TV....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the waii& audio system. They showed me how to use everything. Good job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS EXCELLENT with setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the top and better than expected service. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went very good......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Challenging removal and install, but terrific job and excellent team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV wall mount works great. I had the Best Buy Geek Squad install everything and it’s absolutely perfect! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV on wall quickly and properly first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mount ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my tv. Perfect size, tilt motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job on installing the wall mount. I am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly as scheduled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV flawlessly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Professional and FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. In and out in like 30 min. Tv was installed correct the 1st time. Right where I wanted it.

    I would recommend this to a friend