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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and delivery technicians were excellent. They were efficient and they also practice safety when entering my home by wearing mask. They were knowledgeable and installed my television and wall mount seamlessly. However, I was told by the technician after I asked why the cords were not inside of the wall that the salesperson failed to add a wall kit. I explained to him that I told the salesperson that I wanted the courts inside of the wall but the wall kit was not added and I was told that I needed to pay an additional delivery and installation fee so I will be contacting the store manager to discuss this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars TV installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed how professional my TV installation was. It was mounted perfectly and with care. They also gave me a quick demo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great with installing our TV on the

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and did a great job mounting our TV. They also answered our questions about the TV and finding our way around our first Smart TV. We love where it is on our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contractor or Geek that is the question?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor that installed my flat screen was very nice and professional. I had a question after installation and he quickly got back to me. Maybe it’s me but I always prefer dealing with an actual Geek squad member. The contractor was very nice however. So it’s difficult for me to rate the Geek squad when I had zero interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were AWESOME. Ask me all the important questions to make sure my TV was mounted to my liking. Reviewed everything with me after the mounting was completed. I would like for them to come back out for any of my future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful. They mounted two TV’s and hooked up all the devices as requested. They made sure we knew how to work everything and even left us their card and told us we could call or text anytime. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and sound bar efficiently and professionally. The technician communicated with me prior to the service on expected arrival time and during the installation he communicated with me about the process. He carefully measured and checked leveling. After the installation, he tested the system to assure it worked. I was very pleased and highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad for TV mount and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are used the geek squad service to mount my TV and I highly recommend the service for TV mounting. My technician was very friendly and helpful and was neat. Also, the geek squad was good at communicating what time they were going to come. Didn’t leave in a huge timeframe where I was wondering all day long when they were coming. When the technician was here, he was gone within the hour but also didn’t rush which I appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician Ryan was amazing. He texted me first thing in the morning confirming the appointment and even asked if I needed anything else before he arrived. He came on time, was extremely professional and CLEAN! I hate when I have someone install something and they leave a mess. Not Ryan, he made sure everything was perfect before he left. He did a wonderful job installing and mounting my TV and even made sure my Roku account and all the other apps were signed in and connected to my wifi. He went above and beyond and I am extremely satisfied. I look forward to having him back for my next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job of hanging the 85" TV above my fireplace. And gave great recommendations on what settings to use for best picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team came and installed four Tvs for my Airbnb. Very professional and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is worth I!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new Sanus wall mount on my Samsung 65” tv and set up my Rockfish wireless transmitter and receiver on my Yamaha Receiver. They were efficient and professional and provided good advise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is perfect for my outdoor patio. The technician did a great job; on time, efficient and done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were fast and professional. Everthing looked great when they left and there was no mess!! Very happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the efficiency, and accuracy of the installation. They arrived within the allotted time, calling 15-20 minutes before to say they were on the way. They were calm, polite and obviously had worked together for a while, with each one doing their set task. TV was mounted exacted where and how I wanted, with very little fuss or movement of furniture. I have a very small apt which they adapted to easily. VERY PLEASED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing my TV and giving me a little training on operation of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not use anyone else but Geek Squad my experience has always been great, very knowledge employees and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, professional, courteous and did a great job with my 65 inch Insignia tv, mounting to my wall. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, courteous, and knowledgeable. They removed my existing 65” tv from an existing wall mount on our main floor, carried it downstairs, attached legs to the tv, and placed it on top of an entertainment center. They then went back up to the main floor to mount my new 77” tv to my existing wall mount. Prior to mounting the tv, they pulled an Ethernet cable through an existing Legrand wall cavity kit. They connected the tv to my devices, adjusted the picture settings, then cleaned up the area and removed the packaging materials. We tipped the team because they did an outstanding job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was perfect for TV. Easy to install. And easy to use to take TV off

    I would recommend this to a friend