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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Leave it to the Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. The mounting bracket is sturdy and functional-perfect for the new Toshiba tv we purchased for Mom for Christmas! She is 85 years young and having a larger screened TV on a mount on the wall is so much more enjoyable for her to see. We recommend. Oh and join Total tech if you have not already-it is totally worth it. Geek Squad is AMAZiNG! Leave it to the pros! They were wonderful in every way, as they have been for all of our recent purchases and installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Professional And Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was contemplating whether to use Geek Squad for installation but they did an excellent job. Their main concern is making sure the tv is placed perfectly for you, and they are quick and professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my house knew exactly what they were doing. TV placement required a new mount, which fortunately, they had on the truck. They mounted the new mechanism after measuring and adjusting carefully so the placement was just right. They vacuumed up the mess from drilling, took away the massive box and mountain of packing material, and left everything working properly. The walked me through the new controls so I was able to enjoy my new TV right away. I'm a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was efficient w/his craft, extremely knowledgeable… Seamless install, came in and out in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians Nam Le and Matt were so professional and knowledable. Job was done quickly and they answered all my questions too. Terrific technicians!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and soundbar instslled by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came installed my new 65 in TV with the sound bar hanger very quickly and efficiently. Thay set them up and showed us how to use them. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV quickly and carefully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted 65 inch TV to the wall quickly and carefully, wearing masks to prevent spread of COVID-19. Also compiled info for easy reference and helped with storing box in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very friendly and knowledgeable. Eager to help and answer questions during setup. Will recommend to everyone I know. Couldn’t be more happier with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo!!! To a job well done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad done a great job.they were efficient and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time and did a great job of hanging our tv on our wall and did set up and connection in a mannerly time . Was worth the extra to have them do this for us. Also cleared the area of trash and was very knowledgeable. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must on large TV’s!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our 98” Samsung did an excellent job. The TV is a monster and weighs over 150 pounds requiring a heavy duty wall mount bolted securely and squarely into the 2x6 wall studs Using an electronic wall scanner. No fuss no muss in and out in an hour Interfacing the TV with the other electronics and going over the TV settings was a snap. Very professional and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents arrived as scheduled and proceeded with installation of TV via wall mount. Very efficient and proceeded to walk through functions and operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in mounted and installed my new 75’ TV with no issues! They were professional and explained the TV functions. The geek squad made sure everything was perfect before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Purchase - TV Mount/Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service was amazing! I had the pleasure of having Dorian and crew as my Geek Squad Experts. They called me when they were headed to my house. They arrived earlier than I expected - they wore face masks and shoe covers - they were courteous - careful - and efficient. I received great customer service and was also empowered with knowledge because they answered all of my questions (and I had A LOT). I am so happy that I chose to purchase the mounting service. The mount seems to allow us a better view of the TV from all angles within the room. The TV - the service accessories...........everything is great! I am so happy about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members did an amazing job with TV mount and installation. They took care of lingering wires as well and helped to keep installation clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve installed my TV very quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad - Steve, was very professional and efficient when installing our new 55”TV on the wall. He was very respectful of our living room, and careful not to make a mess, and cleaned up after himself. He explained everything and made sure we understood what he was saying. Was very pleased with his service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eian, was very professional and very efficient and he performed a very clean job on site as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a larger tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unsure about paying the extra money for installation and setup. For a 65 inch tv the service was well worth it. They did a nice job setting up and making sure the tv was hooked into my surround system and other devices and gave me tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful quality TV easy instructions on working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality TV easy instructions on working remotes and products the installation was unbelievable leave I haven't known about the service before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents efficient, courteous and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents arrived as scheduled on time and were extremely efficient with large screen TV installation as well as helpful in answering questions on TV features and operations

    I would recommend this to a friend